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rachelcenter
Legend
October 14, 2024

P: Transcription Crashing Premiere version 25.1.0 build 73

  • October 14, 2024
  • 35 replies
  • 4689 views

transcription still crashing latest version of premiere version 25.1.0 build 73. Can this be fixed? This was happening on the first release of pemiere 2025 and i think a really late version of premiere 2024.  Mac os sequoia 15.1.1, Apple M2 Ultra, 128gb ram.

mod edit title for clarity

35 replies

kieranbd
Participant
January 10, 2025

Also having this issue, so frustrating. MacOS Seqouia 15.1.1 (24B91), M1 Pro. Only been happening for last 2 months or so.

Initially noticed it in v25 as soon as it upgraded. Installed v24 again, but the problem persists. It's almost certainly during transcription, especially when multiple clips are being transcribed. It seems better when transcribing individual clips one-by-one.

 

Have turned off auto-transcribe now and will see if it changes anything.

rachelcenter
Legend
December 14, 2024

lately its been crashing upon COMPLETION of transcription. like once its close to done, it crashes, then I open it back up only to see the transcription is finished.

Stan Jones
Community Expert
Community Expert
December 14, 2024

@rachelcenter @stevenprobets,

 

Long shot possibility. I discovered what I would call a "hang," not a crash, but a problem is causing a range of issues in 25.0.0 and I assume in 25.1.0. See this thread regarding D2D Drawbot errors:

https://community.adobe.com/t5/premiere-pro-bugs/p-transcription-leads-to-errors-video-artifacts-glitches/idc-p/15039095#M42513

 

The range of issues with transcription includes:

1 - Transcription does not start (either no dialogue box or no start after getting the "Create transcription from source media" dialogue box opens)

Example:

https://community.adobe.com/t5/premiere-pro-bugs/after-update-premiere-pro-25-transcript-not-working/idc-p/15038160#M42471

 

2 - Transcription hangs without crash with or without transcription finishing

The D2D Drawbot issue above appears to fall in this category. But when I could recover the screen enough to save the project, it showed that the transcription had completed.

 

3 - Transcription crashes, with or without crash report pop-up and with or without transcription finishing

This current thread falls in that category

 

@Kerstin Ebert @alexander-riss 

 

Stan

 

Edited to add "with or without transcription finishing" to #3.

 

 

 

rachelcenter
Legend
October 14, 2024

transcription keeps crashing Premiere 25.0.0 Build 61. does anyone else have this problem? I had this issue too right before I upgraded to version 25.0.0 (build 61). I'm on mac Os seq 15.0.1.

 

apparently it crashes beta as well.

rachelcenter
Legend
October 15, 2024

Yup! over an hour or so ago when you told me to.

Known Participant
December 11, 2024

I do agree its longer ones when you have many clips to do. I had about 30 clips to transcribe when the crashing started.

rachelcenter
Legend
December 11, 2024

i dont have auto transcribed turned on and premiere is still sporadically crashing upon longer transcriptions

Known Participant
December 11, 2024

... and yes I do always send my bug report.

Known Participant
December 11, 2024

It happens when I create a new project and my files/project are set to auto transcribe on import - it will crash during the process after a min or so. If I cancel auto transcribe in preferences and just do it manually per clip it's fine.

 

 

Stan Jones
Community Expert
Community Expert
December 11, 2024

> but we cant rule out the bug if testing is only done on PC and issue is on Mac.

 

Totally true. But we don't know that it is Mac only. If I replicated the problem on Windows, that would be helpful information. Of course, we can't completely rule it out on Windows just because I couldn't replicate it. 

 

But it points to Mac.

 

Stan

 

rachelcenter
Legend
December 11, 2024

but we cant rule out the bug if testing is only done on PC and issue is on Mac.

Stan Jones
Community Expert
Community Expert
December 11, 2024

> i've had adobe confirm known bugs that were only showing up on mac not pc 

 

I'm PC only; staff or another helper will test on Mac I'm sure. This is a bug that has been hard to replicate, so I report what I'm seeing to help rule in/out issues. And my apologies again for not noting that I was testing on Win 10.

 

Stan