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1

Premiere crashing whole system

Community Beginner ,
Sep 02, 2024 Sep 02, 2024

From last update (24.6.1) the Premiere freezing my computer one by one. Just few minutes works, and then stop system, only hard restart possibly.

 

And Premiere Beta - few version before was always freezing on prev clips, but just only app, not system, now sometimes just going to off without reasons.

 

Windows 11 Pro

AMD Ryzen 9 5950X

64,0 GB RAM

Nvidia GeForce RTX 3090

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Performance or Stability
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correct answers 1 Pinned Reply

Adobe Employee , Sep 03, 2024 Sep 03, 2024

Hey there, @Tomasz33357183ewoa,

Thanks for the bug report. Can you provide the team with details about the media you are using? See How do I write a bug report?

 

I apologize for the problem.

 

Thanks,
Kevin

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2 Comments
LEGEND ,
Sep 03, 2024 Sep 03, 2024

And the media involved? Effects (if any) applied?

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Adobe Employee ,
Sep 03, 2024 Sep 03, 2024
LATEST

Hey there, @Tomasz33357183ewoa,

Thanks for the bug report. Can you provide the team with details about the media you are using? See How do I write a bug report?

 

I apologize for the problem.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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