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Premiere crashing whole system

Community Beginner ,
Sep 02, 2024 Sep 02, 2024

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From last update (24.6.1) the Premiere freezing my computer one by one. Just few minutes works, and then stop system, only hard restart possibly.

 

And Premiere Beta - few version before was always freezing on prev clips, but just only app, not system, now sometimes just going to off without reasons.

 

Windows 11 Pro

AMD Ryzen 9 5950X

64,0 GB RAM

Nvidia GeForce RTX 3090

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Performance or Stability

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correct answers 1 Pinned Reply

Adobe Employee , Sep 03, 2024 Sep 03, 2024

Hey there, @ArsMedia,

Thanks for the bug report. Can you provide the team with details about the media you are using? See How do I write a bug report?

 

I apologize for the problem.

 

Thanks,
Kevin

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2 Comments
LEGEND ,
Sep 03, 2024 Sep 03, 2024

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And the media involved? Effects (if any) applied?

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Adobe Employee ,
Sep 03, 2024 Sep 03, 2024

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Hey there, @ArsMedia,

Thanks for the bug report. Can you provide the team with details about the media you are using? See How do I write a bug report?

 

I apologize for the problem.

 

Thanks,
Kevin

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