Premiere Pro CONSTANTLY Freezing with Sufficient Specs (Upgraded to RTX 5090)

[Albo Gravity]

I recently upgrade my computer to a RTX 5090 and have been experiencing a lot of playback and rendering issues within Premiere pro specifically. I've already done a lot of trouble shooting to make sure i do not have overlapping drivers (removing drivers with DDU while in safemode) and I made sure all of my drivers are up to date, even installing the newest available studio drivers that Nvidia offers. I'll put a full spec list down below.

Problem:
I have been editing for years without these major issues, so I'm assuming my issue is related to my recent GPU upgrade or it's drivers. Whenever I'm editing a video and watching it back on the timeline, it will randomly freeze on one of the frames I was on and stay like that for upwards of 2 minutes until it catches up or I get impatient and try to restart the program. It feels as if my computer is hitching or trying to catch up. I read online that if I switched the video renderer to OpenCL instead of CUDA, it may help and would indicate there is a driver issue. While this is a work around, this makes my playback extremely skippy/laggy due to it not using the GPU. I then go to try to render the video and it will start the render, but somewhere in the middle of the render, it will get completely stuck and stop rendering, although the footage it's rendering is not hardware intensive at all. The way I'm currently working around this is to transfer all my files to a different computer via google drive desktop and then render it there, where render times are fine, and no freezes happen. Also, one last issue i'm constantly running into is that whenever the program is in this "hitching/freezing" state, it is IMPOSSIBLE to fully close out of the program. I will open task manager and force close it and it will still not close. I have to click the power button on my pc and then cancel the shutdown in order for it to close and then it will still be open in the background, stuck at whatever the memory bandwidth was at when it was first shutdown, until the computer is fully restarted. This makes it extremely difficult to relaunch the program normally cause my computer is thinking it's still active I guess(50/50 chance it will launch). please help me. I'm on the latest version of drivers, and adobe software as well.

I do use a decent amount of extensions, which I will list here: (I don't think extension effect anything, but I could be wrong)
- Film Impacts
- Excalibur
- VideoVault3

Full specs list:
CPU: AMD Ryzen 7 7800X3D
GPU: NVIDIA GeForce RTX 5090
Memory: Corsair CMH32GX5M2B6000Z30 (64gb @ 6000MHz)
Storage: Samsung SSD 980 PRO 2TB
Motherboard: B650 GAMING PLUS WIFI (MS-7E26)
BIOS Version/Date: American Megatrends International, LLC. 1.30, 8/10/2023

[Albo Gravity]

Just to add onto this a little bit more, here is a perfect example of the issue I'm facing: 
https://gyazo.com/ccd9419e35930d55784ac747c9a55da3

As you can see from the gif, the playback does not want to update at all, even if I gave it minutes between moving the playhead, it still would not update. The only way i can get it to update is by switching to OpenCL video renderer, but then it's nearly impossible to edit cause the playbackk looks like a slideshow compared to CUDA video renderer.

[FlyingFourFun]

The first thing I would do is see if PP 25.3 update is available to you;  second, do a proper remove of all your nVidia drivers, you cant use the clean install selection within the driver installer, its not really a true clean install;  I just posted this for someone else a few min ago;  use this tool (or one like it that you prefer):

Display Driver Uninstaller (DDU) download version 18.1.1.4

then install the STUDIO driver, I'm sure you already knew this, but thought it worth a mention as when you clean the old driver out with that tool; the driver installer defaults to game ready, and you have to select studio driver again.

I also had a similar issue to you for the playback;  I have not tried 25.3 yet to see if it solves my issue, but it had something to do with premier making what I think was an error in decoding the frame rates, but a manual override of the frame rate solved my issue (I will test 25.3 shortly and see if the problem is solved for me)

The best practice when swapping GPU's especially AMD to nVidia is to do that video driver sanitizing process noted.

As for OpenCL,  I would never use that unless there is some specific plug in you use enough to warrant it - CUDA works great, if memory serves me correct OpenCL gets translated into Cuda by the driver, and the new GPU's have so much power you really don't suffer running with Cuda mode... for this sort of tasks enough to worry about it.

I also have a suspicion that the new blackwell GPU's need the updates in PP 25.3 to work to there full effect, from my occasional trips into the beta forum (but reserve the right to be corrected with someone who follows it closer).

I suspect 25.3 will help you, and a clean driver install as described above will help narrow the issues down for you.

I hope to hear back one of these suggested solve it for you.

[FlyingFourFun]

are there any effects on the clip itself?   also try rendering a proxy and see if that makes it better...  (in addition to my other response).

[Albo Gravity]

I appreciate the fast and thorough response! I had already cleared my drivers using DDU, but i did it after installing the 5090 and running into these issues. However, I did not know that DDU installs game ready drivers after clearing all the others. I cleared my drivers in safemode using DDU and then launched the computer and instantly installed the studio drivers, but I may have to try this again cause i'm thinking i may have done something wrong?

I also checked to see if Premiere Pro 25.3 was available as you mentioned, but I do not see that version available to me. I'm currently on version 25.2.3. The only reason i'm using OpenCL video renderer is because I cannot use CUDA. CUDA will play the video smoothly for 2-3 seconds and then freeze forever, as shown in the gif I posted in past replies.

You also asked if there are effects on the clips I showed in the gif, and there are a few effects and color correcting applied, but this issue is happening on all of my projects, no matter if there are effects or not.

[Albo Gravity]

Update: Downloaded premiere 25.4 Beta version and I'm still having these issues. Probably not a Premiere Pro issue and more likely a driver issue I'm thinking.

[Albo Gravity]

Just want to add this as another example of the issues i'm encountering so someone could potentially help diagnose the issue
https://gyazo.com/32d2a6f01a7f6a64efab831087d257d0

Going to try the DDU stuff again in the morning and will update if it fixes.

[Albo Gravity]

I did the DDU program again in safe mode with studio drivers reinstalled, making sure that I 100% have the right drivers this time. I'm still getting the issue of my playback freezing while in CUDA and I'm pretty sure i've narrowed it down to certain projects that i'm using certain effects on. The effects i'm using are through the "Film Impacts" extension and I was using the camera shake effect, which has motion blur on it. However, I also noticed that the playback would freeze with other less intensive effects from this extension like a stroke effect on a PNG. So I think it's just any effect I use from this pack may freeze it up? But I also didn't start having this issue until the 5090 and don't have it on computers without the 5090.

[FlyingFourFun]

@Albo Gravity not sure that the Beta would help,  but it was a good idea.  I would still keep an eye out for the offical 25.3

[FlyingFourFun]

@Albo Gravity  if you have done the DDU, and the problem persists, and the same projects work on other machines.  It starts to lean towards something local to that machine, here are some other ideas to try.

Have you reset the driver and plug in cache?  (apologies if this is a basic question and you have done it already).

Reset preferences

I believe you will want ot try Shift: Reset plugin loading cache

You can also try and see if the problem persists with plug in disabled: Cmd or Ctrl + 3: Disable third-party video plugins

Short term, try resetting the cache for both premier and the plugin's.  if that doesn't improve, try loading premier with plug in disabled, and see what happens.  Also, look for updates to the plug ins you have, as maybe they are needed for Film impacts, I went to there site, and its not easy to find anything for version or updates, but when I download the free trial it says its version 25.2.6 if that helps;  they have no dates, but I'm sure there is a way to identify the installed version and update if needed.

[Cameron39026970w4qk]

Hello. I have had the same issues. Was a solution ever found for this yet?

[Cooper.]

Do you happen to have any audio effects applied? I was struggling with this exact thing for days, until I realized it was effects on my audio tracks. Even with the tracks disabled! 

[Cameron39026970w4qk]

I don't have any audio effects applied. 

[Calibre79]

Im also having similar issues on a fresh built high spec machine with an RTX 5090, I'm hopingh this is being worked on because we can't be the only ones struggling... my work machine is bordering on unusable at times its so laggy and unstable with the latest Premiere and After Effects builds, official and Beta which was never an issue with my old build on an RTX 3080 card. I firmly believe its a GPU driver issue.

[vivek_3054]

Hi @Albo Gravity 

I encountered a similar issue after upgrading from the RTX 4090 to the RTX 5090. In my case, the root cause turned out to be a compatibility mismatch between the GPU and the motherboard.

The RTX 5090 is a highly advanced graphics card and demands a robust motherboard capable of handling its workload, especially during intensive tasks like 4K video rendering in Adobe Premiere Pro. While your system might perform normally under light workloads, heavy tasks can cause freezing or performance drops due to the motherboard’s inability to fully support the GPU.

Your current motherboard, the MSI B650 Gaming Plus, may handle the RTX 4090 reasonably well, but it is not fully equipped to support the RTX 5090 to its maximum potential. This limitation leads to performance instability.

I resolved the issue by upgrading my motherboard. After the switch, I was able to render a 1-hour 4K 50 FPS video without any freezing or lag.

Hope this helps!

[Albo Gravity]

I had to reinstall windows in order to get this fully working. i initially tried to install studio drivers, but quickly realized that I was still having massive issues, even after all effort put in. So I gave up on studio drivers and just downloaded the Nvidia app and downloaded game ready drivers through the Nvidia app. The studio drivers weren't through the Nvidia app previously. I was just searching for the drivers manually through the website options. I've been editing and gaming with no interruptions, but the recent reply about motherboards has me second guessing things a little.

[Cameron39026970w4qk]

This is not true for everyone. I have had the same issues and I have a asus rog crosshair x870e hero. Not motherboard related with power. 

[Cameron39026970w4qk]

@Albo Gravity When you reinstall windows did you do a full reinstall or did you choose to "keep your files" I have like 12tb of footage on my PC I cannot afford to lose.

[Calibre79]

Sam here, Im having issues on a pretty high spec brand new Z790 Gigabyte Aorus AX Elite, all other components are up to spec. I did see an improvement recently ditching an external DAC I was using for audio though, and going back to the onboard soundcard output.

I have my fingers this stays more stable as its been much better with both Premiere and AFX.  The same DAC never had an issue on Windows 10, Win 11, not happy...  I miss the rock solid stability of Windows 10.

Don't know if that might help someone else out there? but worth mentioning. 

[AlboGravity]

I wiped everything from my harddrive after saving the things I needed onto an 2tb external harddrive I got recently. 12tb's is quite a lot of footage though. My recommendation would be to just do the DDU steps if you haven't already, clear your adobe cache, and download the latest GAME READY drivers THROUGH THE NVIDIA APP, not direct download of studio drivers from their site. From there, try using the beta versions of adobe products. That's atleast what I've been doing in hopes that they add better support for 50 series cards and so far, I haven't had many issues.

However, in the process of fully reinstalling windows, I made sure to update my bios and chipset drivers to their latest versions. You can do all this without wiping your pc clean. If you accidentally tweak a setting that makes your pc not boot (happened to me multiple times during this process), you can unplug the CMOS battery for 10 seconds and plug it back in to reset your bios to default settings.

I'm still not 100% sure what the source of the issue was, but I had a few other unrelated PC issues that were cleared up after reinstalling windows fully. The only reason I committed to a full reinstall was because I knew these other issues existed and I figured it couldn't hurt to start fresh and fully monitor what software I put onto this PC.

[Cameron39026970w4qk]

@Albo Gravity Last night I did everything mentioned: DDU steps, clear adobe cache (both premiere and media encoder), downloaded and used Beta versions of the apps, check for updates (everything on my pc is updated even chipset, motherboard etc). Today after using the apps I still run into the same issues, PP playback freezing and then crashing when closing, media encoder and PP only rendering when on software only, and full functionality when using OpenCL and not CUDA. I have a 12tb external drive on the way and will back up my files there and on Google Drive Cloud to have 2 backups. Then I am going to wipe my PC and start fresh. If that doesn't work THEN CURSE ADOBE because I'm at my wits end here..

[Cunningcory]

I have a 5090 and am having the exact same problem. It seems to be an issue with the Blackwell cards and Adobe. There's another thread open with someone having the same issue with a 5070. Adobe says they've been able to reproduce the issue and are working on a fix, but I think that was a few weeks ago.

I haven't seen anyone come up with a consistent workaround. Every once in a while I can complete an export, but for the most part I'm at a loss at what to do. You'd think this would be an emergency hotfix to whatever is causing it.

[jamieclarke]

Hi @Albo Gravity - Thanks for submitting your bug report. We need a few more details to try to help with the issue.
As others have said Adobe recommends using the "Studio" driver version when working in Premiere Pro.

What driver version do you have installed for your 5090?

Can you let us know the versions for your plugins that you have installed?

Do you have any third party panels installed?  Can you try uninstalling them and let us know if you still have issues.

Sorry for the frustration.

[Cameron39026970w4qk]

@jamieclarke The studio driver does not work I have tried with both studio and game drivers to no avail. They were both the latest drivers as of today. I have no plugins installed or third party panels. 

[danm32376722]

I'm having most of these issues after upgrading to a 5090. Had 0 issues with adobe products on my 4080 super. Can only render content out with software encoding. System has been stable for months until this.

[danm32376722]

Software renders fail now as well. Just had to uninstall the 5090 and put my 4080 super back in. The 5090 will be returned back to Newegg. What a shame - how can you have these problems with a flagship card?