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1

PREVIEW CRASHING

Community Beginner ,
Aug 26, 2024 Aug 26, 2024

I`m using an mac pro m2 to edit my videos. but i`m now with some issue, what is: my preview crashs when i play the video, but the whole program still working well. The timecode still rolling, the needle keeps moving... i need some help for what to do about it.

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TOPICS
Editing and Playback , Performance or Stability
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correct answers 1 Pinned Reply

Adobe Employee , Sep 02, 2024 Sep 02, 2024

Hello,

The team needs more info. See, How do I write a bug report?

 

Thanks.

Kevin

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Adobe Employee ,
Sep 02, 2024 Sep 02, 2024

Hello,

The team needs more info. See, How do I write a bug report?

 

Thanks.

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Adobe Employee ,
Sep 17, 2024 Sep 17, 2024
LATEST

Hi @Daniel Cangu�u,

Thanks for the report. We didn't hear back from you yet. I'll move your post to the Discussions forum for troubleshooting. You might try resetting the workspace, and closing the Effect Controls panel and the Essential Graphics panel. Does that help?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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