• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

A low level exception (Importer 81, 25...) en premiere 22.6.2 crashea mi HUAWEI Matebook 16

New Here ,
Feb 20, 2023 Feb 20, 2023

Copy link to clipboard

Copied

Tengo problemas al querer comenzar a editar, importo mis videos a un proyecto nuevo y a los 5 minutos aparece este error de A low level exception, no solamente el Importer81, son varios que básicamente crashean el programa y se lleva el 70% de RAM haciendo que mi compu igual no funcione

 

Comencé tratando de editar desde un disco duro externo Seagate, después directamente con los archivos ya copiados dentro de la computadora pero no ha funcionado

 

Edito videos drone grabados a 4K y videos grabados con una Sony a7 IV a una resolución de 1920x1080 en la versión de premiere 22.6.2

 

Intente estas soluciones:

  • Borrar archivos Cache
  • Cambiar el la opción del GPU

  • Restablecer los ajustes preestablecidos

 

Gracias por su colaboración en encontrar solución! 

 

Views

707

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Apr 25, 2024 Apr 25, 2024

Hello @angels25035221,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Votes

Translate

Translate
New Here ,
Feb 20, 2023 Feb 20, 2023

Copy link to clipboard

Copied

 

HUAWEI Matebook 16

Procesador AMD Ryzen™ 5 5600H

Gráficos AMD Radeon™

Memoria Canal Dual de 16GB DDR4

Sistema Operativo Windows 11

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

Copy link to clipboard

Copied

LATEST

Hello @angels25035221,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines