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Adobe Premier Pro Crash on Cmd + C

New Here ,
Dec 11, 2016 Dec 11, 2016

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So this is really strange. EVERY TIME I attempt to copy (cmd + c) an element while I'm editing a title in Premier Pro CC, a dialogue box comes up. It reads:

"Sorry, a serious error has occurred that requires premier pro to shut down. We will attempt to recover you project once reopened."

Thankfully, it has saved my project every time, but I cant think of any explanation for this. It is simply Cmd + C (edit >> copy); why is the entire application crashing!? Its not to big of a deal at the moment but I can guarantee I'm going to run into some problems with this later if it continues. Any useful help or ideas would be much appreciated.

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correct answers 1 Correct answer

Advisor , Dec 11, 2016 Dec 11, 2016

See: Re: Problem - Premiere pro CC 2017 Titler Crash?!

and specifically item #9.

It's a bug and being worked on or "downdate".

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Advisor ,
Dec 11, 2016 Dec 11, 2016

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See: Re: Problem - Premiere pro CC 2017 Titler Crash?!

and specifically item #9.

It's a bug and being worked on or "downdate".

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New Here ,
Dec 12, 2016 Dec 12, 2016

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I happens on my new installation too. It also crashes with me if I do Cmd-V or Cmd-X 😞

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Advisor ,
Dec 12, 2016 Dec 12, 2016

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Did you downgrade to 11.0.  In my reference, it was stated:

"Sorry, that is a known issue with version Premiere Pro CC 2017 (11.0.1). You can reinstall 11.0 to avoid the issue."

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New Here ,
Dec 12, 2016 Dec 12, 2016

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Yes thank you I saw that. I am a new user to CC and have only had the software installed for over a week. I have a really busy schedule as everyone does, and do not have time to work out how to downgrade. I certainly don't want to faff around uninstalling when I have meetings every few hours asking about various videos progress.

As it is a major crash, I assume there will be a patch available very soon.

My reply was intended to add info to the original post, in the hope that it would help push the fix forward, and assist others that were searching for 'crash cmd-v' etc.

Thank you for your quick response, I hope you have a great week.

T

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Engaged ,
Dec 14, 2016 Dec 14, 2016

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Yea this has been driving me crazy as I have been doing allot of titling work.


- Jonah Lee Walker
Video Editor, Colorist, Motion Graphics Artist

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