Adobe Premiere Pro CC could not find any capable video display modules.

[easterbunnie228]

Ok.  Premiere has been working for me with no issues for awhile now.  However, as of today, when I need it for a final project at school It busts.  I have spent 8 hours trying everything on the internet.  To begin:  I own a PC with Windows 10.  Every time I start up Premiere, it gives me this error message:

"Adobe Premiere Pro could not find any capable video display modules.  Please update your video display drivers and start again."

Now. Here are the solutions I have tried:

1.  (Obviously)  I have tried updating my video display drivers.  I have a NVIDIA GeForce GTX 960M and an Intel HD Graphics 4600.  The NVIDIA one, when I tried to update, told me that everything was already up to date.  The Intel one, on the other hand, needed an update.  Which I have done so.  I tried again and Premiere gave the same message.  So, I went to the NVIDIA website and downloaded the newest driver available for my particular version.  Tried again and still, the same message is given. 

2.  I tried running as Administrator.  Many people have had this work for them online, however, it has not helped at all for me.

3.  I changed the BIOS setup from Switchable Graphics to fixed.  Again.. Nothing, so I changed it back to Switchable.

At this point, I had already tried all of the options(That applied to my particular graphics cards) on the Adobe support site.  So, I decided to look elsewhere.

4.  I have tried disabling the Intel Graphics 4600 driver.  Many have said to do this on youtube or in forums.  I have had no luck with this fix.  In fact I tried it multiple times. 

5.  I went to the roaming folder, and then to my adobe folder, and then to my premiere folder.  I then renamed the folder called "10.0".  I renamed it, "10.0old"

I then tried to run Premier. Same issue as before.

6. I made sure all of my other products worked, which they did.  So, I figured it might be a problem with premiere itself.  I then decided to update Premiere to see if that would help.  After updating to the newest version, and restarting my computer.. I got the same message again. 

7.  I then decided to wipe out Premiere completely and re-download it.  Which I have done so, and then restarted my computer.  AGAIN i received the error message.

8.  I am now reaching out to you.. I need help.  If there is anything else you know of that I can try, please let me know.  Thank You.  In the mean time I will be searching online to try and download the newest version of the Intel Driver.  I shall post a comment here If I have any luck.  Thanks for reading.  I appreciate any help. 

[chrisw44157881]

did you try enabling premiere.exe in nvidia controls as primary display?

[easterbunnie228]

I have not.  I can try that now.

[easterbunnie228]

Ok.  I'm not sure if i've done what you suggested or not, but here is what I did: I set Premiere to use the Nvidia processor instead of the Intel one.  I applied the changes, restarted my computer, and still got the same error.  Recently I've been getting a "Bad Image" error as well.. on just about everything that i open up that uses my graphics drivers..  Don't know if that helps, but I figure I should let you know.

[chrisw44157881]

try a burn in stress-test utility to make sure your card isn't fried.

[easterbunnie228]

How do I do that?

[easterbunnie228]

Also, all of my other adobe, autodesk, and other applications work fine.  So I doubt I have a fried card, but I would still be willing to check.

[easterbunnie228 · Accepted solution]

Good News! I have found a solution!  I decided to try a new approach.  I payed less attention to my drivers and more attention to the program itself.  I thought that updating microsoft visual studio would be worth a try, so I updated it over night.  The next day, I finished the update and tried premiere.  It worked just fine, like nothing ever happened.  It also got rid of the "Bad Image" error I was receiving as well.  I hope this helps anyone else in this situation.  If you have any questions regarding the issue, feel free to message me and I will do my best to tell you (In detail) what I tried.  Thank you for your help Chris W!