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All of my Premier Pro CC 2018 files are gone or deleted. I just start it up and they have disappeared.

New Here ,
Sep 23, 2018 Sep 23, 2018

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After working on a project in pro cc for a VERY LONG time, I open up the software again from my taskbar as usual but all of a sudden I am greeter with the tutorial scene. Once it start up everything is gone! It's like it totally uninstalled and reinstalled by itself.

I checked both of my drives and all of my folders but there is absolutely nothing.

What happened and is it possible for me to get my files back or should I just sit here and contemplate life?

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LEGEND ,
Sep 23, 2018 Sep 23, 2018

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Have you searched for .prproj files?

Which version of PrPro of course,  as in 12.1 2?

Neil

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New Here ,
Sep 23, 2018 Sep 23, 2018

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yeah I have searched both my ssd and my hdd

there is a shortcut for the file but when i click it it says "this shortcut has been moved or changed, do you want to delete it?"

I am using Pro CC 2018 12.1.2

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LEGEND ,
Sep 23, 2018 Sep 23, 2018

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A shortcut for a project file? Not used to that. PrPro doesn't make them, so that would be something you would have to have made.

And by project file, I am referring to the project files PrPro creates for each project you make. Not the program file for PrPro itself.

Neil

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New Here ,
Sep 23, 2018 Sep 23, 2018

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Yes, I understand. I have done this and nothing comes up. The only suspicious factor is that I was greeted with a tutorial scene when I opened up pro cc

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Community Expert ,
Sep 24, 2018 Sep 24, 2018

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Premiere does not delete files unless you tell it.

Even if Premiere did reset itself the project and your files are still on your computer (windows or mac?)

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New Here ,
Sep 27, 2018 Sep 27, 2018

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I am on windows. My files are not on my computer. I have done a detailed search through both of my drives and nothing comes up. I even installed recuva to scan the drives for deleted files and nothing comes up.

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New Here ,
Sep 23, 2018 Sep 23, 2018

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Hello, at least tell me if there is nothing I can do.

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Sep 24, 2018 Sep 24, 2018

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Premiere Pro cannot delete your project folder/files. It looks like something my have happened to your computer, maybe an automatic OS update, or a restore after a systeme crash?

It is very weird that you wouldn't fide your project file on your HDD. Also check, if you're using Windows, that an update hasn't changed the letter associated with your drive.

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New Here ,
Sep 27, 2018 Sep 27, 2018

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The drives are C and D as they always have been, windows says it hasn't had any updates, and my system didn't crash. I was working on them one night and they were gone the next morning.

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Community Expert ,
Sep 24, 2018 Sep 24, 2018

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...but all of a sudden I am greeter with the tutorial scene.

This indicates that the Preferences in Premiere Pro has been reset, a thing that happens now and then with Premiere Pro for some yet unknown reason. None of your files are deleted, so open your file explorer and do a search for your .prproj-file and open it.

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New Here ,
Sep 27, 2018 Sep 27, 2018

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I understand. Problem is, they are not on my computer anymore whatsoever. I scanned the drives with recuva software, did a detailed search through my entire drives, and there is nothing to be found.

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LEGEND ,
Sep 27, 2018 Sep 27, 2018

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It would take a specialized script for the app to go through your computer and find everything. Written for the file locations on your computer. Doesn't make sense to me.

No idea how this happened. But PrPro isn't my top candidate.

Neil

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Community Expert ,
Sep 28, 2018 Sep 28, 2018

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Open Explorer (Win+E), click on This PC and type in *.prproj in the Search box. By selecting This PC it will search through all connected HDD´s and will find all project files you have. All Premiere Pro project files have the file ending prproj.

Recuva do find files if they indeed are deleted, but i don´t think they are deleted hence why Recuva did not find them.

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