Audio files not connecting

[elliep37866285]

When the application was updated, Premiere now does not recognize the audio files that played in the earlier Premiere version. When played outside of Premiere, the audio files are there. What do I need to change/adjust so it sees the audio files?

[Vidya Sagar]

Hi Elliep,

Clear the Media cache files, Relaunch Premiere Pro & test the Audio playback.

Instructions: FAQ: How to clean media cache files

Please let us know the status.

Thanks,
Vidya Sagar.