audio issues after converting video to mp4

Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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Hi there,

 

The audio of my video (1.10 min long) is off in some sections and not synchronized with others. What is wrong? This only happens after I convert to mp4

 

Thank you for your help

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Audio , Export , Performance

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Community Beginner ,
Jun 22, 2021 Jun 22, 2021

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Here is a screenshot from MediaInfo, can you please tell me how I can fix the issue? Thank you

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Adobe Community Professional ,
Jun 22, 2021 Jun 22, 2021

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Now in treeview.

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Community Beginner ,
Jun 24, 2021 Jun 24, 2021

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It doesn't give me the option for treeview, how can I solve? thank you for your helpScreen Shot 2021-06-24 at 2.24.15 PM.png

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Adobe Community Professional ,
Jun 24, 2021 Jun 24, 2021

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TEXT will do also.

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New Here ,
Jul 27, 2021 Jul 27, 2021

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I had the same problem but it was because of the non professional video converter

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New Here ,
Jul 30, 2021 Jul 30, 2021

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Which video converter did you end up using? I now need to convert some videos that my parents threw to me (on the disk).

 

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New Here ,
Aug 16, 2021 Aug 16, 2021

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Hello, Tiara5ED2! Well, any type of video converter actually suits you. When I was converting my video I used an online converter don't know why but it didn't work and the video also ends up being choppy. So I used movavi video converter  [link removed]

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Adobe Community Professional ,
Aug 25, 2021 Aug 25, 2021

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We here on the forum generally recommend Handbrake to do the conversions. It's free and very capable.

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