Audio out of sync AFTER importing

[eduardokara]

Hello, how are you?

I've been searching for a solution for a while, but I can't seen to find any.

The thing is... I've been capturing some gameplay footage, with files that last an hour or even more.

When I watch the files in any player (Windows Media Player, VLC, Media Player Classic) they play fine, the audio and the video seems to be on sync and OK.

But after I import to Adobe Premiere, it just gets out of sync. Even when I watch in the Source Monitor, before dragging to the timeline.

It looks like there is a problem when conforming the audio.

But even the time duration is different from the original, there is some frames or even seconds of difference inside Premiere.

And this happens with different codecs, AVI (from FRAPS), H.264 (with AAC audio and MP3)...

I've tried cleaning the cache, deleting the software and reinstalling again, converting - everything.

Some are saying this is a recurrent bug on Adobe Premiere. Isn't there any fix or something that I could do?

It's really strange that the problems only occur AFTER importing. Outside of Premiere is fine, so there is no problem with the capture, right?

I would really appreciate if someone helps me. Thanks a lot!

PS: I have Adobe Premiere Pro CS6.

Intel Core i7

12 GB RAM

GeForce GTX 580

HD 2 TB 7200RPM

[TerryDVP]

I have a issue with audio sync.  Just upgrade to the PP 2025 and now when I import (NOT DROP AND DRAG) but import  my files from my SD Card where I recorded to my camera.  I import the Private Folder or click on it and then import the MTS file and video and audio are out of sync.  What is going on?  Didn't this issue untill the upgrade. Import thoug Media Browser as I do everyother time.  I can I fix... I have deadline for this project and now this happend.

[DUST DEVIL]

2023 and issue still not fixed. I tried with both Shutter Encoder and Media Encoder and the problem *still persists*. I'm absolutely fuming that you wasted already an hour of my time due to your inability to fix an 11 year old problem.

[visual_vibrancy0D4C]

wtf this is INFURIATING! I pay way too much to not have a basic import behavior like this handled intuitively.

[R Neil Haugen]

Rather than wasting time venting on a ANCIENT thread, I suggest creating a new post with your specific details including the media and what created it.

This is typically easily fixed.

[Alexandria344991277x7r]

I just ran into this issue. You can click the video/audio in Premier, right-click, and hit unlink. Then you can shift the audio to match up with the video. I had a weird thing happen to my phone-recorded video and halfway through there was a weird glitch and it made the last half unsynced. I tried to encode it using Media but it didn't fix it. When you're done shifting the audio, you can right-click and relink it so you don't accidentally move it. Hope this helps!

[R Neil Haugen]

Most phone and screen recordings are VFR, variable framerate. The number of actual frames per second constantly varies. And this causes havoc in an NLE that expects CFR ... constant framerate media.

The audio is recorded "straight time" though. So typically as the video is played at can straight framerate, the audio will drift.

So converting those clips to CFR in Handbrake or ShutterEncoder before using in Premiere is the actual complete fix.

[John32203059oeiv]

I've just found the exact same problem having a new computer and downloaded the 2024 Premier Pro. The 2023 programme on my older machine never gave me this issue, but I'm finding that any footage I upload into Pro (using the same disc drive of footage) now seems about 2 seconds out between Audio and video.
Yes, I can unlink and shift the Audio, but thats going to be a hell of a lot of work when assembing and editing !! Is there a reason why footage imported fine in the older version but not the new??

[R Neil Haugen]

Without any information at all on the media involved, I couldn't even begin to guess. Data is not only useful, it is required to know what is going on.

[Sam36910929gdjm]

This happened to me when I had multiple MTS files which were part of one shot (so 4 files each 10 minutes, shot as 1 video of 40 minutes). The first MTS file was fine but the next 3 were out of sync.

This can be solved in 2 ways:

• As this is part of an AVCHD file/folder, import the entire AVCHD file into Premiere and select the first MTS file. Premiere will see it as one big file.
• If you can't import the AVCHD file/folder, concat the files with cat:
  cat 01150.MTS 01151.MTS 01152.MTS 01153.MTS > camera1.MTS
  Import the concatenated file and the audio will be in sync again.

[fkbartels]

I had the same problem. I made some screen recordings. They played fine with Media Player. But when I imported them into Adobe Premier Pro, the audio was out of sync. I tried Adobe Media Encoder (per the video above), but it rendered the videos and exported them with the same sync issues! Next, I emported the screen recordings into Microsoft Clipchamp and exported them. It worked! No problems importing them into Premier Pro after that.

My question is, why can't I get Media Encoder to do the job? I've tried lots of different settings in addition to the one's recommended in the video above. All to no avial. What's up with that?

[R Neil Haugen]

This is an ancient thread, from 2012! ... that was discussing issues with VFR media.

MediaEncoder isn't designed to convert VFR ... variable framerate ... into constant framerate ... CFR. Hence the need, with that type of clip, to use an app to convert the media to constant framerate "CFR".

Many screen recording apps and most phones record VFR ... the number of frames of actual video per second constantly varies, but the sound recording is constant. Hence, if a player plays the clips at a constant image framerate, the audio will get out of sync.

Is that the case with your media?