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hayzensproductions
Known Participant
May 29, 2018
Question

audio pops and clicks pr 2018

  • May 29, 2018
  • 3 replies
  • 3674 views

i recently updated to 2018, now i'm having audio pops and clicks randomly on my timelines.

it is not there in the raw files. this happens across multiple projects shot on different cameras in different locations with different audio equipment.

i check the same clips in other programs and no pops or clicks. all sources point to pr.

anyone have any ideas?

thanks

    This topic has been closed for replies.

    3 replies

    wmudge
    wmudge
    Participating Frequently
    December 20, 2020

    These pops and clicks have been a problem for years. This is true for both old and new projects in my experience. Sometimes you can hear them before rendering and other times you can't. Clearing the cache has not helped in my instances. The only work-around I have found is to reboot my computer and restart all Adobe applications from scratch before any final renders that must be really good. Sometimes logging out and then logging in again on my iMac Pro running Big Sur 11.1 helps, too. I just had to do that with Premiere 14.7.0 (Build 23), released on 12/8/2020. And yes, this Premiere defect makes it just that much harder to get results that a client will accept.

    C
    chiparch
    Participant
    December 3, 2018

    Are you running Optical out from your machine? Had identical issue (Win 10 / PP 2018) Swapped from optical out to analog (headphone jack; both ports on motherboard); reconfigured Windows and PP Audio Hardware preferences to match.  Problem gone.

    Vidya Sagar
    Adobe Employee
    Vidya Sagar
    Adobe Employee
    May 30, 2018

    Hi hayzensproductions,

    Sorry for the issue. Is this happening with new projects as well?

    Clear the media cache & check the issue in a new project. Here are the steps: FAQ: How to clean media cache files?

    let us know the status.

    Thanks,

    Vidya

    H
    hayzensproductionsAuthor
    Known Participant
    May 30, 2018

    Yes.  It is happening with new and old projects. Red footage from two different cameras in two different projects. As well as sony fsy footage in a third project. As well as avchd footage in a fourth project. Any ideas?

    Thanks.

    Sent from my iPhone

    Wilky Black

    [Personal information removed by moderator.]

    M
    Adobe Employee
    Matt_Stegner
    Adobe Employee
    June 1, 2018

    I get buzzing, varying frequencies, only between clips—one clip is interview, the other is room sound— and totally unpredictable. Echo is not part of the issue. That is just how I had to set it up to record screen with QT. It happens when working normally as well.


    @chrisa97474261 Ok, that is not a latency buffer issue.  Separate issue that what I think @hayzensproductions is having.

    Edit:  Thank you a ton for posting this video though.  It is a separate issue that I've been tracking down and this gave me some ideas.

    -Matt

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