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Audio stops after a (short) while (in Premiere)

Community Beginner ,
Oct 22, 2017 Oct 22, 2017

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Since I have downloaded Adobe CC 2018 (4.3.0.256) I experience troubles with my audio-track in Premiere.

Audio just stops after a (short) while. From that moment on, the audio meter is also dead.

When I close Premiere and restart, the sound is back for some time.

This issue also occurs in old projects.

Windows 8.1

Intel i7 64-bits

16,0 Gb RAM

Hope someone can help me...

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New Here ,
May 18, 2018 May 18, 2018

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Yes! It worked for me/ thanks!

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Explorer ,
Dec 21, 2023 Dec 21, 2023

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LATEST

oh my gosh I can't beleive that worked, thank you so much

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New Here ,
May 05, 2018 May 05, 2018

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Have similar problem. Some or all of the audio tracks deactivates after I restart Premiere and acts like they are muted. The only workaround that works for me is to create new audio tracks, move the audio files to the new tracks, then delete the old ones.

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New Here ,
May 05, 2018 May 05, 2018

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Try soloing one audio track, then un-soloing. This should bring all audio back online.

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Community Beginner ,
May 05, 2018 May 05, 2018

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The problem is remembering to do this when opening a project to export to h264 etc.  If you don't remember you will waste a lot of time - or even worse - some audio tracks will work but others won't.  So you end up with the wrong sound balance.  Ridiculous to have this bug introduced into the latest version.

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New Here ,
May 08, 2018 May 08, 2018

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I was having this problem too - I checked my audio file and converted it to another audio file type and that fixed it for me! Hope that helps.

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New Here ,
May 18, 2018 May 18, 2018

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This is making me bonkers! Please fix - I'm unable to finish client work.

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New Here ,
May 18, 2018 May 18, 2018

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My audio went out too last night and i'm pretty sure its because if you update to adobe 18, the are no longer supporting quicktime videos (and audio that goes along with it.)  Apparently if you are using a editing a movie from quicktime (which i know very little about what i'm about to try to say, so I apologize and ask that yall bear with me) but if you are using a quicktime movie, today was the last day before they are doing away with premier's (18)'s capability of like, editing that type of "encoded" media? It has something to do with we have to go and  change our movie formats (video and audio) to a "natural" encoded format that they support because quicktime is old school i guess.  I also saw on apples website that they are also no longer supporting quicktime player. So idk whats the deal. I love quicktime and i think it's dumb lol. But also it's making me mad because every video on my computer is .mov format because that's what's been built into this mac for 10 years. But anyway go to this thread and i think that this will help everyone a little better than my ramboling. 32-Bit QuickTime Support Ending - Premiere v12.0.0

Sorry about the lack of video editing jargon and terminology because i literally know nothing technical, i just kind of figure things out as i edit.

Thanks,

Ashley

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New Here ,
Nov 01, 2018 Nov 01, 2018

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This issue is still going on. Ive had Adobe go through my system twice and its still not working. I am using CRM (Cinema Raw Light) footage. Super annoying having this camera and cant even use the files it puts out.

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LEGEND ,
Nov 02, 2018 Nov 02, 2018

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Super annoying having this camera and cant even use the files it puts out.

I had the same problem with CinemaDNG from Blackmagic cameras.

This solved my issue very well.

DaVinci Resolve 15 | Blackmagic Design

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New Here ,
Nov 02, 2018 Nov 02, 2018

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Lol. Your’re the third person to tell me to do that! If Adobe doesn’t get itntogether, I will be switching.

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New Here ,
Dec 11, 2018 Dec 11, 2018

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What I did was transfer the media cache from a spinning HHD to my SSD and now the issue has stopped. I think the spinning HHD was too slow for the information to be read fast enough. I have the project and the cache on my SSD. hope this helps someone

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New Here ,
Aug 21, 2020 Aug 21, 2020

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TRY THIS! It worked for me.
1- Copy all the content of your sequence

2- Paste it in a new sequence
3- You're done
I hope this helps, have a faaaaaaantastic day and i see u around.

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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Having this same issue in both 2022 and 2023 versions. Huge bugs like this are absolutely ridiculous in professional software. Come on Adobe!! 

Ditching my subscription as soon as a viable alternative is found.

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New Here ,
Mar 20, 2023 Mar 20, 2023

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Having the same issue.. after 7 years.. The only fix I've found is to use a proxy workflow. definitely switching to resolve. there are so many bugs that I've been experiencing and working around with premiere for YEARS now and nothing changes. just more useless updates and UI remixing. TRASH. 

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Explorer ,
Jul 03, 2023 Jul 03, 2023

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Searched everywhere for this. Just wanted to share if anyone was still having this issue!

 

https://youtu.be/3mKTW-4vN9I

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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Hopefully this helps others: I had the same issue and the problem for me was that I had my Bluetooth earphones connected to my computer at the same time that I had my wired headphones connected to the mic (for voice monitoring). As soon as I disconnected the Bluetooth earphones, everything went back to normal.

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