AZERTY keyboard instead of QWERTY

[charlesbelisle]

Hi,

I just updated to Premiere Pro CC 2017 on my computers and on both of them, the Keyboard Shortcuts window shows me an AZERTY keyboard instead of a QWERTY as I'm using.

I'm on Mac OS X El Capitan (10.11.6) and my keyboard config is set to French Canadian CSA

Do you have any clues on what I should do to show QWERTY keyboard instead?

Thanks in advance!

[charlesbelisle]

Anyone got this issue?

[excited_Genie16B8]

My best guess is that French Canadians normally use the AZERTY keyboard.

[charlesbelisle]

French Canadian is a QWERTY keyboard configuration, close to the US keyboard but with a few little differences, as confirmed by Mac OS X prefs :

It used to work just fine before the upgrade to CC 2017. I had QWERTY keyboard customization. not AZERTY before upgrading.

Looks like Adobe just changed it wrongly while coding the update..

've got the same issue on my Mac Laptop sot it's not only my iMac that got that issue

[excited_Genie16B8]

Ah well, I took a shot.

[charlesbelisle]

Thanks

[aouellet.editing]

I had the same problem, with a French Canadian Keyboard (which is not AZERTY). I switched my keyboard Input Source to U.S. and Premiere automatically changed the keyboard configuration to QWERTY.

[charlesbelisle]

Thanks for the cue!

Would be very useful that Adobe rectify this problem : I can't of coirse use the special caracters unique to the French Canadian CSA layout

[Nexahs1138]

Does Photoshop come with a French version, maybe the update changed the system to Azerty with that being of French design.

[charlesbelisle]

Any cues on if that issue is resolved on your side? On @Adobe's side?

[ffortin]

Same problem for After Effects et Audition. We are in 2020 and the problem is still there.

[michaelroman85]

Same problem here. I am not able to use a lot of shortcuts in After Effects due to the French Canadian keyboard.

It would be great if you could add a layout for the French Canadian keyboard. Because we just have the choice between french which is AZERTY and English which is QWERTY but have a complete difference organization of the keys. Some keys like the square brackets [ ] are impossible to choose.  

Add a layout for Canadian keyboard please.

US keyboard

Here is the French Canadian keyboard