Black screen - unable to edit

[dean.fuller]

I am able to import H.265 clips from an X-T3, but they won't play in the Source window or the Program window after being dragged to the timeline.  Just a black screen.  The times appear in the respective windows and I can move the sliders, but just blackness . . . . I have turned HW acceleration off - same problem.  This started after the latest update.  I haven't had this issue before.  PS: when I attempt to quit PP, it hangs up.

[MyerPj]

[dean.fuller]

I did.

[Ann Bens]

No you used the attchament feature (drag and drop).

I will fix this for you this time......

...so we dont have to download unknown files: we help you, you help us. Thanks!

[dean.fuller]

Wow look at all those answers rolling in after you "fixed" it for me.  :rolleyes:

[Ann Bens]

H.265 is a pita to edit. Might want to consider using proxies.

Post complete comp specs. OS build and Pr build.

[dean.fuller]

It worked fine before the latest update.  nothing has changed.

[Ann Bens]

nothing has changed.

An update.

[dean.fuller]

Nothing has changed, that is my fault.