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Blu Ray Menu Only Plays first 5 seconds

New Here ,
Oct 15, 2017 Oct 15, 2017

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Hi

I've got a project that I want to create a blu ray disk from using Encore CS4. Project is 1920x1080 29.97fps.

I've created an mpeg-2 of this film (a sperate .m2v and .m2a file). I can create a Blu ray disk using encore from this which plays fine in a blu ray player- just the film - no other content, the timeline for this film being set as first play.

I want to add a menu screen to the blu ray - a video background with some music playing and a single button to play the film. I have rendered the video and audio for the menu background using the same preset settings as the main film. I've set the motion settings for the menu screen to loop forever and I've set the duration of the menu as the length of the back ground video / audio which is 00;02;58;05.

If I then burn this to disk and play the disk in a blu ray player, the menu only plays for about 3 seconds then starts from the beginning again, The menu does work - i,e, if you select the play button then it plays the film, but I can't get the whole duration of the menu to work after having burned about 10 disks now.

I'm pretty sure the video/audio for the menu is good. If I burn a disk of just this video (not set as a menu background - just a video) then this disk plays fine, Also I notice when I edit the menu in photoshop the canvas size is only 720x480 despite the project being 1920x1080 - I don't know if this is relevant but just thought I'd mention in case.

Anyone got any thoughts what the problem could be?

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Community Expert ,
Oct 15, 2017 Oct 15, 2017

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Not the problem you are having, but a 480 menu in bluray will not look good. Use an HD Encore library menu and modify it.

I would first try exporting the menu motion audio as wav and let Encore transcode it. I wonder if an m2a is a problem.

Note that the menu will be transcoded to the Encore project setting, Blu-ray default. If you have anything other than highlights on the buttons in the menu, Encore will re-transcode it.

Are you sure that you don't have a "loop point" set in the menu motion?

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New Here ,
Oct 16, 2017 Oct 16, 2017

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Thanks for the reply Stan - I tried converting the audio to wav, create a new encore project using the new wav audio but still the same problem.

No I don't have a loop point set - the value in the loop point box is 00;00;00;00

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New Here ,
Oct 16, 2017 Oct 16, 2017

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Hey Averdahl - thanks for responding. I didn't actually choose a 480 menu, I just right clicked > new menu. I noticed the resolution when editing it in photoshop.

Anyway I have tried using a template HD menu, bu I still have the same problem - the menu still only plays for a second or two - though it is now 1080.

Agreed re. creating new projects rather than editing the same one over and over, unfortunately I've probably created a new project 20 times now so I don' think that is the answer

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Community Expert ,
Oct 15, 2017 Oct 15, 2017

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The solution is often to close the project, make sure that you have all assets ready in correct sizes aspect ratio etc before even creating a new project, and then create a brand new project and start from scratch. Make sure that the new project you create is a Blu-ray project and not a DVD project. The size of your menu indicates that you are working in a DVD project.

Having an existing Encore project and importing things, adding more, maybe delete some, change things here and there is a great recepie for odd errors such as yours. Don´t blame me for this, i am just the messenger and have experienced the same thing until i learned to always have all assets and planning done before i create a new project. It sound silly but in the long run it will save you time.

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New Here ,
Oct 16, 2017 Oct 16, 2017

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Hey - I realise I wasn't very clear in my last message - its not a DVD project, it is a blu ray project - I'm basing that on the 'authoring mode' shown in Project Settings, but if there's somewhere else I need to set this as well then please let me know

thanks

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New Here ,
Oct 16, 2017 Oct 16, 2017

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just another update, still got the same problem and I have tried:

  • create a menu with just audio but no video
  • create a menu with just video and no audio
  • create a 20 second menu instead of the 3 minute one I have been doing
  • turn off looping for the menu
  • use encore cs4 on a different machine (also windows 10 - I don't have access to any other PCs)

none of this has fixed the problem. I think I'm going to give up on the motion menu but if anyone thinks they know what the problem could have been I'd still be interested to hear from you

thanks

Joe

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Community Expert ,
Oct 16, 2017 Oct 16, 2017

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The problem does not exist in Encore preview?

It might help to post a screenshot of your Encore flowchart.

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New Here ,
Oct 16, 2017 Oct 16, 2017

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No - the preview works - the video is very stuttery but I think I remember its normally like that - anyway it plays the whole duration of the menu.

Here is the flow chart:

flow.JPG

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Community Expert ,
Oct 16, 2017 Oct 16, 2017

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Looks fine there.

Create a new test project and bring in an Encore library HD with motion menu, e.g. Crib Menu HD (30 seconds, no sound). Delete all buttons except one. And add your movie (or a shorter one). Add end action to the movie. Link button to movie. Does that work?

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Guide ,
Oct 17, 2017 Oct 17, 2017

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Joe2234556  wrote

I've set the motion settings for the menu screen to loop forever and I've set the duration of the menu as the length of the back ground video / audio which is 00;02;58;05.

If I then burn this to disk and play the disk in a blu ray player, the menu only plays for about 3 seconds then starts from the beginning again, The menu does work - i,e, if you select the play button then it plays the film, but I can't get the whole duration of the menu to work after having burned about 10 disks now.

Anyone got any thoughts what the problem could be?

With apologies for the selective quote but yes I have an idea & the clue is in the quoted text above.

It is either a co-incidence worthy of a "Twilight Zone" episode or else your menu run time of 3 seconds is identical to your set loop time if you lose the frames.......the timecode is HH:MM:SS:FF but is it possible you have entered this incorrectly somewhere and something is set to HH:MM:SS so instead of 00:02:58:05 you are set to 00:02:58 and the system thinks you mean 3 seconds, not 3 minutes?

It just seems like a serious possibility as this has happened to me in Scenarist - very easy to do if working quicjkly

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New Here ,
Oct 17, 2017 Oct 17, 2017

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Thanks for the idea but I've checked it - the duration is correct - just under three mins (rather than just under three seconds)

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New Here ,
Oct 18, 2017 Oct 18, 2017

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LATEST

Just an update on this - I imported all my assets into a new project on a friend's PC and remade the project again and burned a disc and it worked. So I know the assets are definitely all good.

One obvious difference is that I have cs4 and my friend's machine has cs6.

Its possible I did something different when creating the project on the CS6 machine but I doubt it - its a very simple project - one menu with one button and one movie. So I suspect this is either some bug in cs4 that was fixed by cs6 or a problem with my installation - either way I'm not going to devote any more time to this one as I rarely use encore and I plan to get an upgrade to latest adobe CC version in the not to distant future any way,

Many thanks to all who responded on this

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