Bug: F5 and F6 Keyboard Shortcut Commands Get Triggered Twice

[ThioJoe]

Affected Versions Based On My Testing: 

• Windows: Premiere Pro 2024 and 2025 (Didn't test any others)
• Mac: Premiere Pro 2024 (But seemingly not 2025)

Steps to Reproduce:

1. Open the Keyboard Shortcuts menu
2. Assign one of the 'Change Label Color' command to either F5 or F6 (Keyboard Shortcuts  > Application > Edit > Label > [Whatever Color] )
3.  Press the shortcut key once with a clip selected

Result: The command gets triggered twice, despite a single keypress of the shortcut.

On my main Windows machine it occurs in both 2025 and 2024. I also tested this in a fresh Windows virtual machine with a fresh install of just Premiere Pro 2025, even using virtual key input to ensure it wasn't my keyboard affecting it, and it still does it. (I didn't test PP 2024 in the VM)

I also tried it on a Mac (M2 Macbook Air 2022), and for MacOS it also does it in PP 2024, but strangely not PP 2025 it seems (unlike on Windows where it occurs for both 2024 and 2025).

I also suspect this to be the cause of the problem a user described in this other thread: https://community.adobe.com/t5/premiere-pro-bugs/function-keys-not-working-as-shortcuts/idc-p/150851...

They describe how the "Enable Transmit" command does not work when assigned to F5, but I think what's actually happening is the command is triggering twice, therefore it's simply toggling and instantly un-toggling again.

----------------------

Windows System Info:

• PP Version 25.1.0 (Build 73)  &  24.6.4 (Build 3)
• Sequence Settings: Doesn't seem to matter, it happens regardless of sequence settings
• Windows 11 24H2 (Build 26100.2605)
• System Hardware:
  • CPU: Intel 12900K
  • GPU: Nvidia 4090 FE
  • GPU Driver Version: 565.90 (Current latest studio driver)
  • RAM: 128GB
  • Storage: NVMe SSD - Optane 905P 1.5TB

Mac System Info:

• PP Version 24.6.4 (Build 3)
• MacOS 15.3 Public Beta 2
• Hardware: M2 Macbook Air 2022, 16GB RAM

-----------------------

Example of assigned shortcut to F5 in Keyboard Shortcuts menu:

Result of a single keypress, command triggered twice:

[MyerPj]

it's not that simple. I'm using F6 for "Add Edit" and it only fires once. However, when I swith to PP default KB setting, I'm able to assign anything to F5 and F6, but nothing seems to work from them except Label color and it fires twice there per the OP.

[jamieclarke]

HI @ThioJoe - Thanks for all of the information, can you confirm that you are only seeing this issue in 24.6.4?  

At the top of your post you say you don't see this issue in 2025, but then below in results you say you do.

[ThioJoe]

@jamieclarke  On Windows it occurred in both 2025 and 2024. On MacOS it just did it for 2024, not 2025.

So that difference was the operating system. I'll update the middle of the post to clarify that better.

Though MyerPj's reply made some observations that suggest there might be more strangeness at play with the keys in general. Like him I tried adding the "Add Edit" command to both F5 and F6 and neither of them fire at all with that.

So maybe the double action behavior is just for the label color commands, and for other commands those keys don't work at all 🤔 (I had only seen the double action with the label colors which is the first command I tested, so I must have been presumptuous to say 'Any Command' in my original post - I'll update that in the reproduction steps to be more specific)

[MyerPj]

Also, In the latest beta, which is what I use mostly 25.2.0 b76, using the Default KB Shorts, I was not able to get ADD Edit to work on either f5 and f6. I didn't use my main KB Shorts to test, so I still have the F6 Add Edit in my real file, and it works there, (carried over from other versions)

[MyerPj]

OK, just tried the same things on 25.1 (Win11-23H2), and get the same results. Add Edit, will not work on F5, F6, starting with the a new Adobe Premiere Pro Default KB short file.

[IanB_360]

Hi @ThioJoe 

I have been trying to recreate this on my Windows11 Machine using Premiere Pro 25.1 and so far have not been having any issues. I copied the steps you listed and assigned the F5 and F6 keys to a color. F5 yellow, F6 green. When I select a clip and hit F5 it changes to yellow and hitting F6 changes t to green. Is there some other step I might be missing in order to recreate the same problem you have had? Are you able to send us a video capture of your process and the results you are seeing?

Thank you

Ian

[ThioJoe]

@IanB_360 Hm does your history panel only show a single action occurring when you press it? The problem isn't that it's not setting the color, it's that the action happens twice, as viewable in the history panel every time one of those shortcuts is pressed.

Here's a video of what I mean. I have F5 and F6 set to green and yellow, and I press each once, but the action shows up in the history panel twice for each:

https://drive.google.com/file/d/1WRoXm_2AGBz_sThYmy0WQH_CWxq7CoXn/view?usp=sharing

Also there seems to be other issues with the F5 and F6 shortcuts because at least for me and MeyerPj, when assigning the "Add Edit" command to F5 or F6 it doesn't fire at all (it doesn't make a cut and doesn't show anything happening in the history panel).

[Stan Jones]

I reported elsewhere that F6 did not work when assigning FIT in the Program Monitor.

https://community.adobe.com/t5/premiere-pro-bugs/function-keys-not-working-as-shortcuts/idc-p/150842...

I am testing in PR 25.0.0. Today, F5 and F6 work for FIT.

Today, F5 and F6 work for label colors.

No clue what to make of this.

In another thread unrelated to function keys, a user was getting shortcuts firing twice. The default assignments were okay. Then the custom ones were okay; then not.

Stan