Skip to main content
ReinBijlsma
ReinBijlsma
Participant
January 23, 2019
Answered

Can't add photos to Premiere Pro CC2019

Whenever I want to add an imported photo (jpg or png ) to the timeline, I can't drop it there; the small hand with the not allowed icon appears.  I reinstalled Premiere pro several times, but without luck.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    ReinBijlsma
    ReinBijlsmaCorrect answer
    Participant
    February 9, 2019

    OK time for some computer specs and Pr build.

    Can you upload the image for testing?


    Well, I wiped everything, formatted my hard drive, did a new Windows 10  and CC2019 installation and now everything is working fine. I know it's not the right solution because it's very time consuming, but the problem can be marked as solved.
    The strange thing was that some sample images which were included in some Premiere tutorial Projects did show up correctly, so I think the problem might have been codec related or something like that.

    View reply

    16 replies

    leonardob99364396
    Participant
    December 3, 2020

    Hi, I had the same problem as you, to solve it I adjusted the item of the attached image to the same frame rate as the sequence.
    Sorry for the Italian version. Hope it works for you too.

    Translate
      postaledit
      Participant
      May 14, 2021

      I suddenly had this issue come up for no apparent reason, and doing this in preferences worked.

       

      Also, I had to add ".jpg" to the file names, or they were grey and I could not select them in the import window.

      Translate
      Sarah5EDB
      Participant
      October 31, 2020

      OKAY THIS SOLVES EVERYONES ISSUES LOL

      make sure your timeline and document isnt in frames instead of seconds. i kept making the duration of my photo 10frames thinking it was 10 seconds. very stupid mistake but its one of those, that u dont even think of! when its imported, right click> speed/duration> change number

      hope this helped in any way!

      Translate
        Sarah5EDB
        Participant
        October 31, 2020

        hope this solves everyones issues* im not that confident !:D

        Translate
        excited_Genie16B8
        Legend
        January 23, 2019

        Does the image open in the Source Monitor?

        Translate
        ReinBijlsma
        ReinBijlsmaAuthor
        Participant
        January 25, 2019

        Nope, it shows a weird black screen as in the screenshot.

        Translate
        Ann Bens
        Community Expert
        Ann BensCommunity Expert
        Community Expert
        January 25, 2019

        Go into Ps and resave or export to png or psd.

        Translate
        R Neil Haugen
        R Neil Haugen
        Legend
        January 23, 2019

        Are you drag/dropping from the Project panel to the timeline ... there on the right in your image?

        Are up to the monitor above the project panel?

        Neil

        Translate
        Everyone's mileage always varies ...
        ReinBijlsma
        ReinBijlsmaAuthor
        Participant
        January 25, 2019

        I tried importing in different ways: using the lower left media browser, using the import media-option in the top level menu bar, but without luck.
        I've also installed other programs like Pinnacle Studio 22, Vegas 15 Pro. Is it possible they aere interfering with own codecs or what?

        Translate
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices