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[Moderator branched and moved from Adobe Creative Cloud to Premiere Pro CC.]
This great and marvelous company with record profits can't answer the phone or chat promptly. (profanity removed) Just tell me why the graphics template in Premiere Essential Graphics panel won't drag to the timeline so I can get on with this project, you morons. And don't get me started with the Lightroom/Photoshop debacle now going on. Oh, what about Rush and its 'incompatible' issue? But wait, there's more ...
Moderator warning: Please do not use profanity, even if implied. We have minors reading here. Kindly refer to the community guidelines: Guidelines & Tips for the Adobe Forums
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Does the video layer that you’re trying to drag on to have a highlighted (blue) Video layer example (V1)