CAN'T HIGHLIGHT TEXT OR ADJUST SIZE PREMIERE CC19 PROBLEM

[egebabaoglu]

Hello everyone,

After I did the 2019 update whenever I write a text the red box around to make adjusments it disappears away,

Also now I can't highlight anything from that text to change color or size of it. I highlights yet can't see what I am highlighting.

Adobe Customer Service on phone did many things related to CPU and re installing the nvidia driver yet couldn't solve the problem.

I did uninstall 2019 and reinstall 12.1 but that one was crashing on me all the time.

Does anyone has a solution to this?

My computer is Gigabyte Aero 15x

16 GB DDR-2666

i7-8750H

Nvidia Geforce GTX

[Shivangi_Gupta]

Hi egebabaoglu,

Sorry about this. I understand that you are not able to edit the text using the Type tool.

This is not a common issue with the latest version. Please try the steps mentioned below:

• Check if you are experiencing the same issue in a new project or a sequence.
• Try changing the workspace (Example: Assembly, Color etc)
• Reset the preferences FAQ: How to reset (trash) preferences in Premiere Pro?

Let us know if it helps.

Thanks,

Shivangi

[Ann Bens]

Maybe you should expand your video vertically  in the timeline so you can see what you are doing.

As of now V1 and V2 are srcolled down and 'hidden'. Use the scroll bar on the right side of the timeline.

[markj60023576]

Did you ever get a fix for this as I am getting the same issue. It is possible to work without the highlight and adjustment box but it is a total pain.

[joshuah30716855]

Agreed.  Glad to see it’s a known issue.  On Mac here, lastest version and cannot see selected text.  A few days ago when I first noticed, after I created a few new text boxes, the problem seemed to go away in it’s own.  But now as I edit, I’m having to guess what I have selected.

[saraa77037039]

Hi all, I was facing the same issue. Resetting my preferences didnt seem to work. Only after clicking different panels did the box and highlighter finally reappear. Currently they only show up in the Color and Effects panels, nothing else! This has to be some weird bug... right?

[R Neil Haugen]

First of course, go to the Menu system  ... Workspaces/Reset to saved layout, see if that helps.

And a question  ... do you have any monitor scaling involved? Pr can get wonky like this especially if say monitor scaling is at 125%.

Neil

[kevinh32524064]

Thanks...that was the issue for me...resizing windows display resolution from `125% back to 100% fixed the issue.

[R Neil Haugen]

Pr and Ae both seem to dislike 125% scaling. They often will work at 150% though not always. But 125% just seems a no-go place.

Neil

[Ann Bens]

I dont see any issue with 150% which is recommended on my 4K screen.

[Stan Jones]

I still think there is confusion about "monitor scaling."

In the Windows Display settings, there is "Scale and layout" and "Change the size of text, apps, and other items: with "150% (Recommended)." I always have this set to 150% (on 3 different monitor sizes). I have seen no problems with this setting.

But also in that section, and before "Resolution", is a link to "Advanced scaling settings." That takes you to a page with "Custom scaling" and "Enter a custom scaling size between 100% - 500% (not recommended)." This is the area where problems occur, particularly when set to 125%.

[Rick_Miller]

I also had the same issue as the original poster that resetting preferences didn't resolve. It wasn't until I changed the scale and layout (Windows) from 125% to 100% that I could finally see the red bounding box around the text. This is also what R Neil Haugen recommended yesterday.

Rick

[christopheru18772433]

Thanks did the trick, wish they fix this soon as i  have trouble working at 100%

[Stan Jones]

Curious. Go back to 125% and turn rulers on. (Post 15.) Does that work?

[christopheru18772433]

Yes that works too

[Stan Jones]

That amazes me! Excellent!

[egparson@gmail.com]

Same problem here. Why are there so many problems with this crappy software?

[e.reed.rogers]

I just had the same exact problem but "fixed" it. Try expanding your preview/monitor window to a larger size i.e. detach it from the main UI and place it on your second monitor. It worked for me and is repeatable. Needless to say this shouldn't happen but then again it's Adobe.

It's frustrating believe me I know. In a 2hr multi cam project I'm just finishing up I crashed 7 times in a row just performing the simplest of tasks such as switching from one mode to another yesterday.

Hope that helps someone who's pulling their hair out too...

[Stan Jones]

Changing the panel size is a further way of demonstrating the problem with 125% scaling. I believe that is what is probably affecting you.

[egebabaoglu · Accepted solution]

I actually just found a new solution that works for me,

The resolution change %150/125  did not help yet going to settings button on your program monitor (small wrench icon, right side of your screen) and enabling SHOW RULERS and SHOW GUIDES  did turn on my guides when writing a text. Hope it helps someone, this change was made after v13.01 update!

Best

Ege

[Stan Jones]

Interesting. Good that helps! I am also now on 13.1.

If I set Windows advanced scaling to 125%, then I see the problem of bounding boxes not appearing. I can temporarily overcome this by slightly changing the size of the Program panel, or, as you describe, setting "Show Rulers" on. I do not see an effect to "Show Guides."

With Windows advanced scaling set back to 100%, there is no loss of bounding boxes.

[egebabaoglu]

[Stan Jones]

Sorry; I see the option to select "Show Guides." I was saying that it does not appear to have any effect on the bounding boxes. "Show Rulers" does, but not Show Guides. Do you see an effect from Show Guides if Show Rulers is not selected?

[JanellePremierMed]

I'm so happy I found this thread and that I'm not the only one pulling my hair out over this! All my settings appeared to be right. The trick of scaling from 125% to 100% (on windows) did the trick for me. Gooooood ole' Adobe...

[arbster]

I found a workaround that seems to work. Open a new project, and instantiate the text tool via the essential graphic pallette. This should give you back editing capabilities including the bounding box for the text object. Then open the project you were working on in the same session, and copy/paste the text object over to the project you were having problems with. Close the "new" project and save the old project.