cannot watch youtube and use premiere together?

[mikefromoakland]

recently i have no YouTube available for tutorials while editing in cc2018
with windows and nvidia graphics installed i have not had this before?

while having premiere open i would watch youtube for follow along tutorials but today i get a grey square in the YouTube page if i click on the premiere pro work area?

[excited_Genie16B8]

My first thought is browser issue.

[Peru Bob]

Can you watch other YouTube videos?

Is it only with Premiere open?

[mikefromoakland]

hi i did manage to enjoy youtube and premiere by changing the disable video background settings..i think?
now i cant install multiple mogart packages for essential graphics?

[Shecky52]

Hi,

I also have this problem and have been working with Nvidia on it. I have a K4000 graphics card. This problem is a recent problem within the last few months. I have changed many settings on the card and have noticed that if I reload the YouTube page, it can recover from the error the first time, after that it can lose audio etc.  I also notice that after the error occurs the size of the video in the window changed and it cuts off a part of the screen.  If I restart the browser and bring up the same video it will again be in the YouTube window correctly. 

I also notice that if I am watching a video on YouTube and start Premier, the moment that Premiere starts the YouTube video will produce the same error... "An error occurred. Please try again Later. (Playback ID:" a big hashed number. with a "Learn More" that does not offer any assistance.

I tried disabling video in background.  Do you mean  the checkbox on on the playback tab in Preferences? Mine says "Disable video output when in the background'.  I disabled it  and it YouTube still behaves the same way.

Nvidia had me use a driver cleaning tool to remove their software from the system and reinstall the latest drivers doing a clean install. Did not make a difference.

Please let me know if you have any success.  I often am looking at a technique or instructional video on YouTube and going back and forth practicing the technique. Thanks for your original  post.

[mikefromoakland]

i forgot i had this posting ...
my issue was resolved somehow and now tackling the Ae problems i get from old project files!!

[Shecky52]

Any idea how you fixed it? I tried the "disable video output when in background" and it did not impact the issue.

[mikefromoakland]

imnot sure .. update drivers?

[el3nd1l]

Try setting audio output to System Default rather than sel;ecting the output deivce manually in PPro audio hardware preferences.