• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cant open Adobe Premiere Pro New install

New Here ,
Apr 07, 2020 Apr 07, 2020

Copy link to clipboard

Copied

I just downloaded adobe premiere pro to my computer along with some of the other creative cloud applications. Although other applications like photoshop run fine I keep getting the same error crash report on my screen everytime I attemp to run Adobe Premiere Pro. I wanted to know if anyone could help me with this issue my pc specs are listed below, along with a screen shot of the issue report. 

 

GPU - AMD Radeon (TM) R9 390 Series
CPU - Intel(R) Core(TM) i7-4790K CPU
@ 4.00GHz 4 Cores

Ram - 14.0GB

Windows 10

System Type 64-bit

 

TOPICS
Crash , Error or problem

Views

229

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 07, 2020 Apr 07, 2020

Copy link to clipboard

Copied

Try holding the Alt key down when you launch Premiere, if you are given the choice to delete exisiting preferences, do so.

 

MtD

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 07, 2020 Apr 07, 2020

Copy link to clipboard

Copied

LATEST

Thanks for the fast responce, just tried this still repeating the same crash report. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines