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Clip preview green and purple.

New Here ,
Jun 14, 2018 Jun 14, 2018

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Whenever I use premiere pro for anything, all the clips have a green or purple overlay on them, as you can see in the picture. However, the clips play fine in everything else. This is on a freshCapture1.PNG install of premiere.

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correct answers 1 Correct answer

Jul 11, 2018 Jul 11, 2018

Hi christopherb28463924,

Our engineering team is aware of this issue and we are working on a fix.

Meanwhile, check this document for the workaround.

Thanks,

Kulpreet Singh

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Community Expert ,
Jun 14, 2018 Jun 14, 2018

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More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

also

Do not count on Windows to be fully up to date when it comes to device drivers

Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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Jul 11, 2018 Jul 11, 2018

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Hi christopherb28463924,

Our engineering team is aware of this issue and we are working on a fix.

Meanwhile, check this document for the workaround.

Thanks,

Kulpreet Singh

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