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Color of text and rectangle shape changes on export.
For YEARS now, I have created short, corporate movies using Adobe Premeiere Pro. The movies often feature the use of color #FF7700 (an orange color) for text and images created using the shape tool. Two weeks ago I created a short movie as normal, including the use of the above color for text and vector images. I exported the movie via Media Encoder in exactly the same way I have for YEARS i.e. using the pre-sets. For some reason, the orange text and vector image exports as red. The one change that may/may not have affected things is that my IT department chose to delete my NVIDIA GEForce software from my laptop approx. 2 weeks ago. After I started experiencing these issues, I asked them to re-install it, which they have done. However the issue still remains.
I've reported the issue via this Adobe Community Forum ( https://community.adobe.com/t5/premiere-pro-bugs/color-of-text-and-rectangle-shape-changes-on-export... ) and tried some of the suggestions put forward, however nothing seems to work.
Below are details of my laptop and APP software:
Adobe Premiere Pro: Version 24.3.0 (Build 59)
Windows 10 Enterprise
Version 22H2
Installed on 11/07/2022
OS build 19045.4291
Experience Windows Feature Experience Pack 1000.19056.1000.0
Dell Laptop
Processor Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz 2.40 GHz
Installed RAM 32.0 GB (31.8 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points
GPU 1
Intel® UHD Graphics
Driver version: 30.0.101.1404
GPU 2
NVIDIA GeForce GTX 1650 Ti
Driver version 31.0.15.5222
Hard Drive
SSD
NVMe PC SN730 NVMe WD
954GB
Hello @Jude5CC3,
Good morning. I very much appreciate you sending the files to me. I sent them along to our engineers, who specialize in color issues. Here is their reply:
"The editor is working with an HLG sequence but exporting in Rec 709, causing the hue shift. Try choosing the HLG preset or change the sequence settings to Rec 709. Then the colors should appear as expected."
Please try these troubleshooting steps given by the engineering staff and report back. Did it solve your issue? Please
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Hi @Jude5CC3,
Since your issue is solved, I'll move the thread back into the Discussions forum. I hope that's OK.
Thanks,
Kevin
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