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Creative Cloud Appls wont open

New Here ,
Apr 20, 2024 Apr 20, 2024

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Hi, have had this issue for the past few months now

Whenever I go to open any Adobe app whether that be premier or photoshop I can't get past the initial window (shown below)

Chengyou31264288pww0_0-1713617848767.png

It opens, then closes itself after around 10 seconds. No crash reporter pop-up

 

My computer is an i7 8086k / RX 6700XT / Win 10 Pro. I have an account with my university and I have tried the following:

Reinstall Adobe Apps and Creative Cloud (about 4 times now)

Log in and out of Creative Cloud

Adobe Cleaner Tool

Update drivers and windows updates

 

Was all working fine a few months ago but am now getting desperate. Is there something obvious I've missed? TIA

 

 

Moderator notes: A small change was made to your post.

 

  • The FAQ label has been removed. Please avoid labeling troubleshooting posts with "FAQ." The label is for actual FAQs in the forum. I hope that this change is OK with you.
  • I re-labeled your past as Hardware or GPU as you said it had to do with NVIDIA apps.

 

Adobe Staff and Adobe Experts are the people meant to use the FAQ label. I apologize if this issue was unclear. Thank you.

 

 

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correct answers 1 Correct answer

New Here , Apr 20, 2024 Apr 20, 2024

SOLVED:

Sorry for not doing proper research

The fix was I needed to uninstall all Nvidia related apps, hope this can help someone else in the future!

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New Here ,
Apr 20, 2024 Apr 20, 2024

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SOLVED:

Sorry for not doing proper research

The fix was I needed to uninstall all Nvidia related apps, hope this can help someone else in the future!

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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Gald to hear it, @Chengyou31264288pww0.

 

Take Care,
Kevin

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