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Hi,
I reopened my project after working on it yesterday. But now the project in the program monitor has warped/distorted images. (see screenshot) On another occassion I had the same problem, but then I fixed it (after reading a lot of Adobe community posts) because my source material had a varaible frame rate. But now I've checked my source material (by clicking on 'properties') and its fine.
Where lays the problem and how can I fix this?
Thank you in advance for the help and tips!
First thing I'd suggest is going back to the Project settings dialog, and for Mercury Acceleration, go to Software Only. If that fixes it, there's a graphics issue. But at least you can export.
Next, if that doesn't work, try software encoding on the export.
Also, uncheck "composite in linear color" in the Sequence settings, and see how that works.
Neil
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Try updating your graphicscard driver.
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Hi Ann,
I've updated my grahicscard driver recently to MacOS Big Sur.
I've added a screenshot of the info about my Mac .
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Hi, I am not really a mac person but the min system requirements for mac are 2 gig of vram.
Not sure if this also applies to an Intel gpu.
https://helpx.adobe.com/nl/premiere-pro/user-guide.html/nl/premiere-pro/system-requirements.ug.html
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Hi,
I checked it and my graphics card is Intel Iris Pro 1536 MB.
So it doesn't have the required minimum system. But do you think this is the problem?
Because sometimes I don't have this problem (distorted images).
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Run the file through Handbrake and see if it persists.
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Hi,
I already run it through Handbrake. I did this because I found in another Adobe Support Community group (https://community.adobe.com/t5/premiere-pro/warped-distorted-videos-after-exporting/td-p/10999271?pa...) that one element of the problem could be that my source material had a variable framerate. So I solved it with Handbrake. But now the problem occured again. So that is way I'm troubled...
I'm now using proxies, so that my source material isn't that large. But I'm editing right now, so the problem can maybe occur again...
greetings,
Lee
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Hi,
A little update: it didn't resolve the problem with proxies.
Here is the properties from my source material:
Type: MPEG Movie
File Size: 433,88 MB
Image Size: 1920 x 1080
Frame Rate: 25,00
Source Audio Format: 48000 Hz - Compressed - Mono
Project Audio Format: 48000 Hz - 32 bit floating point - Mono
Total Duration: 00:03:43:19
Pixel Aspect Ratio: 1,0
Alpha: None
Video Codec Type: MP4/MOV H.264 4:2:0
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Hi,
I'm trying to retrace my steps to find where the problem lies, so I undertook these steps:
I hope someone can help me further.
Greetings,
Lee
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We'd need a specific step by step detailed list of what you've done to really offer help.
Neil
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Hi Neil,
I am going to try to give you a specific step by step detailed list. If I'm not detailed enough, just let me know or if I am too detailed, sorry 🙂
I hope this detailed instruction list can make thing more clear for you!
Kind regards,
Lee
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First thing I'd suggest is going back to the Project settings dialog, and for Mercury Acceleration, go to Software Only. If that fixes it, there's a graphics issue. But at least you can export.
Next, if that doesn't work, try software encoding on the export.
Also, uncheck "composite in linear color" in the Sequence settings, and see how that works.
Neil