Downloading videos to my iphone through dropbox that I edited on my computer not working.

[noahweyenberg]

Whenever I try to save a video to my iphone from Dropbox i get this error message. 

"Sorry this video cannot be saved to this device"
It's just some 20-40s clips each under 100mg from footage I captured on my iPhone that I edited in Premeire Pro
I exported the videos from Premiere Pro using H.264 with the Match Source - High Bitrate preset. 
I've tried all the things Dropbox reccomends, is this a Premiere isssue?

[Ann Bens]

I've tried all the things Dropbox reccomends, is this a Premiere isssue?

By @noahweyenberg

I doubt this. Make sure you export with settings compatible with the iphone.

[noahweyenberg]

What would that be? I thought the settings I had were iPhone compatable as that has been my workflow for months now. 

[Ann Bens]

Then you have to look for anything that has changed.

[noahweyenberg]

Any ideas on what has changed? Just saying to "look for anything that has changed" is not very helpful. 

[Ann Bens]

You have to start somewhere.

This a phone issue not a Premiere one.

[noahweyenberg]

Do you at least know what settings I should try to use to get it to be compatible with my iPhone? 

[Ann Bens]

Nope.

[noahweyenberg · Accepted solution]

Contacted an actual Adobe representative. Not a phone issue. You gotta change the export formatting setting to HEVC (H.265) with the High Bitrate preset. 

[508 Visuals]

I'm having this same issue and my settings have always been exactly what you just said

[gio black]

im having the same issue too