• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Driver não compatível

New Here ,
Oct 25, 2022 Oct 25, 2022

Copy link to clipboard

Copied

 

    Boa noite!

   Não consigo resolver de forma alguma, peço ajuda!
   Erro:
   Vídeo Intel(R) HD Graphics 5500
   Driver de vídeo não compatível

TOPICS
Crash , Error or problem , Freeze or hang

Views

53

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 25, 2022 Oct 25, 2022

Copy link to clipboard

Copied

I am very sorry to tell you this, but all 4th- and 5th-Gen Intel CPUs, including yours, are now completely obsolete. Intel had already placed these CPUs, including their IGPs, into "legacy" support status way back in 2018 and completely discontinued all support and updates for these CPUs (except for archived drivers) in June of last year. Therefore, once any GPU gets placed into legacy support status, Adobe had no choice whatsoever but completely discontinue support for all older hardware at that time.

 

In other words, blame Intel. Consequently, you have absolutely no choice but to purchase a completely new PC in order to continue using newer versions of Premiere Pro.

 

For the record, the very last version of Premiere Pro that was compatible with your PC - Premiere Pro CC 2018 (aka version 12) - is unfortunately no longer available at all via the Creative Cloud app. Adobe now restricts older version availability to the current year's version plus all non-recalled releases of the previous year's version. As of now, version 22.0 is now the oldest version available.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 02, 2022 Nov 02, 2022

Copy link to clipboard

Copied

Thank you so much!!!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 02, 2022 Nov 02, 2022

Copy link to clipboard

Copied

LATEST

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines