Empty 'Music' Dropdown in Essential Sound Panel

[maximini44]

Hello everyone,

I'm having a problem with Premiere Pro where the preset dropdown in the Essential Sound panel is empty. I can't select any of the preset options.

Does anyone a suggestions for how I can fix this issue ? Thank you in advance for your help.

Ps : I'm french, so I don't know the panel's name in english 😅

And my apologies for my english too !

[R Neil Haugen]

Have you selected a track type? Like Dialog, Ambient, Music, one of those options?

As you do not get other options until it knows what you're working with.

Neil

[maximini44]

Hello Neil,

Yes, I have.

I put the media on a track, then I selected it. In Essential  Sound panel I cli ked on Music. And here, the dropdown is empty.

[Emily25999791zsa1]

Did you ever get this sorted? This happening to me nearly all the time now, its very annoying

[Sumeet Kumar Choubey]

Hi Emily25999791zsa1,

Sorry to hear about this. Let us know the version of Premiere Pro you are using & is the audio clip tagged in the Essential Sound panel? 

Thanks,

Sumeet

[Emily25999791zsa1]

2025, its all up to date. Yes audio clip is tagged. The issue is intermitent, sometimes I open PP and it works just fine others not. 

[Sumeet Kumar Choubey]

Thanks for confirming that. Is this happening with any specific project/sequence or all of them?

-Sumeet

[Emily25999791zsa1]

All of them.

[Emily25999791zsa1]

It seems to be when I am in the office, when working from home it works fine. Any advice?