Error message when launching

[jemmar33868323]

Hi there,

When opening Premiere Pro from Creative Cloud this message keeps popping up:

I've tried uninstalling and reinstalling - can anyone help?

Cheers,

Jemma

[jemmar33868323]

Also this is in CC2018

[kulpreet singh · Accepted solution]

Hi Jemma,

Please try the troubleshooting steps mentioned in this link: Premiere Pro and After Effects crash on launch with the error "The application was unable to start c...  & let us know if that helps.

Thanks,

Kulpreet Singh