most of the participants are just users who are trying to help. Never easy to troubleshoot from a distance. And the demands a program like Premiere put on a network are very different than a program like autodesk.
Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card. There may be an issue there... And could be an issue with the graphics card driver...
Sometimes the renderer in the project settings:general dialog will at least get you over the hump...
Kevin Monahan who moderates this forum and is an Adobe employee. He said that the error message indicates a video codec problem. What are your source properties and sequence settings? Working with heavily compressed formats can cause issues as can combining sources with various frame rates. Premiere is pretty amazing how it can handle almost anything you throw at it, but sometimes your asking too much of your system. By any chance are you working with material from a smartphone or screen recording. If so, the problem can be cause by sources with variable frame rates..
Here's how to diagnose and fix this issue
use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate setting the quality slider in the video panel to maximum
https://handbrake.fr
and here's a tutorial on how to use handbrake
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y
And finally, gotta say my experiences over the years with clients IT departments is that often the culture is about how to deflect blame rather than working to fix the problem.
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