essential graphics not rendered in export ?

[mikefromoakland]

using 2018 premiere i had a lower third not exported correctly ?

weird the first image is the timeline frame save the second is the exported material in mp4!?

pc win 10
Mike D

[MyerPj]

Strange, so you tried with the Arrow I linked above? Just dropped the clip on the timeline, then the .png. What export format are you using? Does it show the arrow on top of the video in the Export dialog like mine above?

[maggieb2874430]

Yep, used your arrow in a new project with just a minute long clip. Dragged and dropped, just like normal. Again the arrow shows up in the dialog, but not the export. I’m exporting h.264 hd.

[MyerPj]

Here's my last idea Maggie!

This is a link to a PP project, with 1 clip and the arrow and of course the project.

Unzip these into a folder open PP with the project and try to export. Everything worked fine here.

MaggieTest.zip - Google Drive

Let me know.

[maggieb2874430]

Thanks for all your help. This worked fine, and exported with my project fine...which is kind of frustrating. I guess it's something to do with the PNGs I'm bringing in from Illustrator? I don't really understand that, but...at least I know I can export SOME graphics.

[MyerPj]

You're welcome.

Previously you said you had used my arrow for a test. If so, and it doesn't work, then it would seem it was something other than the .png cause we know my png works. However, if you try your project with the my .png and it does work then I would agree it's your png causing the issue.

You might want to ask on the Illustrator forum: Illustrator

[maggieb2874430]

I'll definitely do that. In the meantime I just dragged the Illustrator files directly into Premiere, which worked without a hitch. bah.

[MyerPj]

OK great, So what I said in response 16 was that you didn't need to create a mogrt, and that remains. Just use the png directly without first putting it in a mogrt. Good job!

Re: essential graphics not rendered in export ?

[maggieb2874430]

That’s the kicker, using the png directly still didn’t work, so I had to use the ai file instead.

[Wes Howell]

Do you remember what settings were used to create the .png?  Compression settings, etc?  They can be made in different ways so that may be part of the problem here....

[MyerPj]

Yes, I was just going to point the finger at the creation of the png's in AI. Cause the one I sent you works fine as you confirmed. Wes Howell​ can help you with that.

[Carlos Ziade]

try to switch renderers between Software Only and GPU acceleration

[maggieb2874430]

I did, that didn't work for me either.

[Carlos Ziade]

im replying to the original poster 's post not yours...

are you the same user who posted before? now with a different problem?