Export Error

[Abambo]

I have the following cryptic error:

- Encoding Time: 00:04:39

11/16/2016 10:55:44 AM : Encoding Failed

------------------------------------------------------------

Export Error

If audio is in 2-pass VBR encoding mode, try either CBR or 1-pass encoding.

Export Error

Error completing render.

Writing with exporter: Windows Media

Writing to file: xxxxxx.wmv

Writing file type: WMV

Around timecode: 00:00:03:07

Component: Windows Media of type Exporter

Selector: 9

Error code: 6

Source data is a MTS file from a blue ray (unprotected as it is a "home" production). I want to transcode pieces of that video to get it easily playable on a Windows PC and to get it more compact. Therefore I take the Video, put it on a sequence and export it with no other operations attached. Needless to say that I tested the hint...and it didn't work out.

Currently I'm trying to change the output format to mp4. It's still running.

My question is: where can I find more information on this verbose message: "Selector: 9" and the "Error code: 6"?

For your Information, my versions: Windows 7 and the latest Adobe Premiere Pro 2017 (11.0.0 Build 154)

[Ann Bens]

Have no solution for your error but I would use mp4 instead of wmv to play on a pc.

[Abambo]

wmv is the windows native video form. The mp4 convert worked, but in the meantime I have also extracted the audio and replaced it, as the error message suggests that there may be a problem with audio encoding.

So now I'm again trying to convert the sequence to wmv and as a second trial, I'm converting the mp4 file to wmv. I will post the results of those manipulations.

[excited_Genie16B8]

wmv is the windows native video form.

Maybe, but...it's just not a good option any more.  Use MP4/H.264 from now on.

[Abambo]

Jim_Simon wrote:

wmv is the windows native video form.

Maybe, but...it's just not a good option any more. Use MP4/H.264 from now on.

Could you please motivate your findings?

[excited_Genie16B8]

H.264 is a higher quality, more efficient codec than Windows Media Video.

MP4 is more ubiquitous than WMV, and thus offers better compatibility.

[Abambo]

Just got back to this old stuff, marking the question as assumed answered, even that nobody did give an answer to my original question.

Just to come back to the mp4 and wmv discussion: Some of my colleagues can't play mp4 files. So mp4 is not always the best solution.

[excited_Genie16B8]

What are they watching on?

[Abambo]

Windows 7!

[excited_Genie16B8]

You're best option for your stated goal is what you're doing now.

[Abambo]

Yes, that's trying to get an output, but it does not tell me about sequence 9 and error 6.