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Export quality issues in v22.5 release

New Here ,
Aug 30, 2022 Aug 30, 2022

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I upgraded my Premiere Pro version to 22.5 last week and have noticed quality issues in the exported media from PP and Media Encoder.

I was working on a set of simple video presentations--two lines of video, one audio, no CC--and the encoded outputs have sections of quality loss (grayscale, low resolution, video tearing, etc.--image sample included) that are not seen in the timeline. If I export only one video track or the other, the issue resolves. I have tried creating a new sequence, creating a new project, replaced the PPT slides as new media in case it was a corrupt file... tried render and replace, tried working from a different workstation, updating my AMD Radeon GPU drivers, trashing preferences--you name it and nothing worked. The issue continued to present in the exact same spots. Other users in my group on v22.5 have similar issues (though at random; can't replicate at will), though 2 users still on a previous release do not.

 

I did a scan of the boards and Google but didn't see anything similar. I've reported to Adobe support as well.

Any one else haveing this issue or know of it? Thoughts?

 

System Specs:

*We have a network of 5 edit workstations that collaborate off a shared media server (windows); not standalone

OS: Microsoft Windows 10 Enterprise, v10.0.19042 Build 19042
System Manufacturer: Dell Inc.
System Model: Precision 3650 Tower
System Type: x64-based PC
Processor: 11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz, 3504 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date: Dell Inc. 1.8.1, 1/26/2022
SMBIOS Version: 3.4
Embedded Controller Version: 255.255
BIOS Mode: UEFI
Installed Physical Memory (RAM): 32.0 GB
Total Physical Memory: 31.7 GB
Available Physical Memory: 18.2 GB

 

GPU specs:

GPU: AMD Radeon Pro W5500
VRAM: 8176 MB - GDDR6 1750 MHz
Graphics: AMD Radeon Pro W5500
Manufacturer: Powered by AMD
Usable Memory Size - 8176 MB
Core Clock - 1744 MHz
Memory Type - GDDR6
Memory Clock - 1750 MHz
Memory Bit Rate - 14.00 Gbps
Total Memory Bandwidth - 224 GByte/s

Driver Version - 22.10.20-220524a-380149C-AMD-Software-PRO-Edition
AMD Windows Driver Version - 30.0.21020.2
Direct3D API Version - 12.1
Vulkan™ API Version - 1.3.212
OpenCL™ API Version - 2.0
OpenGL® API Version - 4.6
Direct3D® Driver Version - 9.14.10.01521
Vulkan™ Driver Version - 2.0.226
OpenCL® Driver Version - 10.0.3417.0
OpenGL® Driver Version - 29.20.11000.14800
2D Driver Version - 8.1.1.1634

 

TOPICS
Editing , Error or problem , Export

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