Exporting - video unplayable

[staff-office-help]

HELP! I have been trying and trying to export a video that can be uploaded to Youtube and Gdrive. When I upload it into Youtube, the "processing is abandoned." When I try to upload on Google drive, the "video is unplayable." When I try to play it on my laptop, it isn't compatible with Quicktime.

I have tried so many different export settings.

What export settings do I use for Youtube/Google Drive?

Please help.

Thank you!

[John T Smith]

When you post a question you always need to tell the Adobe program you are using
There are MANY programs in a full subscription, plus other non-subscription programs
Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

[staff-office-help]

Sorry! I failed to mention in my original post:

I am using Premiere Pro 2024 Version 24.4.1 (Build 2).

Thank you, John!

[jane-e]

@staff-office-help 

I've moved your post from Creative Cloud services to the Adobe Premier pro forum for you.

Jane

[staff-office-help]

Thank you, Jane!

[Ann Bens]

Please post screenshots of MediaInfo info in Treeview on footage used, sequence settings and export settings.

https://mediaarea.net/en/MediaInfo

[staff-office-help]

Hi Ann, is there a way to get this data without having to purchase Media Info?

[R Neil Haugen]

MediaInfo is free. Always has been.

Although figuring out which "download" button to use on the normal MediaInfo site is a guessing game first time.