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File Import Failure .MOV

New Here ,
Apr 30, 2024 Apr 30, 2024

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IMG_E7519[1].JPGHaving trouble uploading a near hour long video from an airdropped video shot on an iphone 15 pro. My desktop's specs should be enough to do its job but I'm not sure what's going on. 

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Community Expert ,
May 01, 2024 May 01, 2024

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try to update your video card driver to the latest 'Studio' updates

try to reset the preferences

send us more info about your system specs and premiere pro version

you can encode your video using Media Encoder or Handbrake to something

like QuickTime Cineform or H.264

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New Here ,
May 01, 2024 May 01, 2024

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My computer is an Omen 30L Desktop GT13-1xxx. Processor AMD Ryzen 5 5600G. 16GB of RAM. Windows 11. Using free trial of Adobe Premiere Pro version 24.3.0 (Build 59).

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New Here ,
May 01, 2024 May 01, 2024

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Another thing I should mention is that the footage I'm trying to upload is nearly an hour long. I wonder if that might have something to do with my problem.

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New Here ,
May 01, 2024 May 01, 2024

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And the footage was shot on an iphone 15 pro

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Community Expert ,
May 01, 2024 May 01, 2024

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go by Ann's suggestion to work on local drives instead of One Drive

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Community Expert ,
May 02, 2024 May 02, 2024

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Phone usually have variable framerate: convert to constant framerate. See if that will work.

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Community Expert ,
May 01, 2024 May 01, 2024

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Try a local drive instead of one drive

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