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files are deleted

New Here ,
Dec 27, 2023 Dec 27, 2023

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During installation, files from the external hard drive disappear by themselves. This often happens when working with various external hard drives

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Adobe Employee ,
Jan 17, 2024 Jan 17, 2024

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Hi there!

Sorry to hear that. Do you have enough space available on you drives? Does it only happen specifically with Premiere Pro installation?

 

Let us know.

Thanks,

KR

 

Moved to discussions.

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