FIXED issue: Text-Based Editing - clips reset to first frame after relink in 23.4

[Francis-Crossman]

This issue has been fixed in 23.5 which is now available.  Please update to get the fix.

We are aware of an issue in Premiere Pro version 23.4: when transcribed clips in a timeline are taken offline and relinked, clips shift and reset to the first frame. Effects, transitions, and speed changes can also be removed or impacted.  Our engineers understand the problem well, and we are testing fixes internally right now.  We have put a fix into Public Beta and will get the fix into an official release ASAP.  I will update this post with more details as soon as I learn them.

If you are experiencing this problem:

If you get the media relinking dialog in 23.4 and you have previously used transcription, close and do not save the project. Make a backup of your project file just to be safe.

Workaround #1 – Restore media

1. Put the media back in its original location so no relinking is required.

* There are many cases where this is not possible; try one of the following:

Workaround #2 – Beta

1. Download Premiere Pro beta version 23.6.0 build 02 or later
2. Open in beta, reconnect the media, and ensure the sequence looks correct.
3. You may choose to just work in Beta –or– save and open in 23.4

Workaround #3 – XML

1. Export XML (File > Export > Final Cut Pro XML) from the original system that has properly connected media.
2. Import the XML into a new project on the new system and reconnect the media

* Please take note – not all aspects of the sequence will be reproduced by the XML

Workaround #4 – revert to Premiere Pro 23.3

1. Open Creative Cloud Desktop app
2. Click on All Apps
3. Find Premiere Pro
4. From the three dots on the right, choose “Other versions”
5. Choose 23.3

[hazelm89132126]

Yes this has just started happening to me last week too!! All my projects are opening with what looks like scrubbed Timecode info so every clip starts from frame 0 even if originally it was from frame 1"23 for example.

[Clay5FC4]

If you can, download the public beta version. Your media should re-link with the correct in/out points. It workded for me.

[A3user]

I am having this same issue, except in my case the sync moves way more than a few seconds. I edited a project at my home and it was working perfectly. I then went on a trip and brought my laptop, I connected the same external SSD with the same project and now the project is all out of synced. It is driving me nuts.

[Oskar Barron]

Same thing happened to me. Everything was working fine until I have it to my colourer on another pc and anything went out of sync. All the audio went out place, and the worst part is that the in and out points in the actual clips are all messed up. For example if I wanted a clip to start at 10s through a clip, premiere pro starts it from the very beginning. Very frustrating. And yes, everything works fine on my pc. 

[Joel30130312k1c5]

After I finished editing my video, I moved the captured audio files into my video's project file directory from the default directory in the software. When I did this, it asked me to locate and relink the voice over audio files. This part turned out fine, but now the voice over track, which has many cuts, all play just the first portions of each voice over file instead of the portions I originally specified with the ins and outs. Is there any way to fix this??

I know in future I should just make the captured audio files get stored in my project file as my default. 

Thank you!

[pmcdonald]

Confirming cpening the 23.4 project in a fresh install of the beta app solved the issue for me to. Note if you have any AE dynamic links it requries the AE beta app to relink those too.

Not sure if this workaround requires all my colleagues to be on the beta apps for shared projects too, but I'm sure Adobe is hard at work with a stable patch version. Weird how this bug seems to rear its head every few years - I remember having it a couple of times over the last decade.

[A3user]

Yes! This is what happened. All the cuts in the audio files make the in points are the first frame instead of where they were cut. In my case I'm in another country with my laptop so I couldn't access the project in the "original" computer. I had to spend hours recreating the original cuts and I assume I will need to finish the project in the laptop even if I return to my country and have access to my desktop computer before finishing the project. 

[Peirce5E5C]

Hello all! This is my first post here on the forum, as I've tried to find a solution online but am at a complete loss. 

I'm video editor working on social media clips for a stand-up comedian. I primarily edit 1-2 min crowdwork videos on my home computer (a custom-built PC), then once a week I transfer the sequences to an external hard drive, then over to my client's computer (a Mac) for final touches and posting.

My process has been as follows: 

File > Project Manager > Collect Files and Copy to a New Location > Then I'll save it to my harddrive, and download it onto the Mac.

However, occasionally when I view the sequences on the Mac, some of the audio and video is out of sync. Not just out of sync, every single Clip is playing the same segment of the source video: the very beginning. Every one of the affected Clips has the little white triangle in the corner, indicating the start-point, and the red numbers indicating the video is out of sync with its linked audio. [In the attached image, it is only effecting V1 and A2/A5, all from the same source]

I've tried making the clips offline, and re-linking them, but to no avail. I can't seem to find anyone else discussing the problem, and I'm not sure if it's a Bug or an issue with my export or project manager settings.

I'd love some help, if anybody knows anything, please help!

[Peirce5E5C]

Brief Addendum: Although this problem doesn't occur when I load up the project on my home computer, if I make the clips offline and relink them, it happens here too...

[dsymonds421]

As of today, Premiere timelines now forget the in and out points of source media if you move those media clips (even after relinking them successfully).

In the past, when moving clips in windows explorer for better organization, and then relinking them in Premiere, my picture lock would NOT be affected.

Now, at every edit point, it starts at the VERY BEGINNING of that source clip. 

I've NEVER had an issue with this before. This is possibly the most aggravating bug ever.

[Josefine26337370fc7e]

Hi everyone,

I'm running into this issue with every single project I am working on in PremierePro at the moment. 

I'll edit my video, preview it do ensure everything is playing as it should, save the project, close the program to work again later. However, once I re-open the project, either same day or next, all of the clips in the sequence (including the audio) have been rewinded to the beginning of the clip. Now, I am incredibly careful with not hitting the ripple edit tool or any other ones, and I just can't seem to understand why this is happening. The only way I have been able to solve this, is going back in the auto-saved project versions, and finding one where the clips aren't rewinded and the edits are as I made them. 

Is there something I'm doing wrong? I have never had this issue with PremierePro before and it is driving me insane. 

Appreciate your time and any advice!

[Ann Bens]

Might be related to this:

Known issue: Text-Based Editing - clips reset to f... - Adobe Support Community - 13814912

[Stan Jones]

@dsymonds421,

Your post "Premiere timeline now FORGETS in and out points when MOVING and relinking media" was moved to this known issues thread for this bug. It has been fixed in the Beta. See workarounds in the first post:

https://community.adobe.com/t5/premiere-pro-bugs/known-issue-text-based-editing-clips-reset-to-first...

Stan

[AndricTeng]

I've experienced a new issue that is quite perplexing.

I will be editing on a project, with A and B-rolls, hit save and transfer the entire project to another destination, and the A-Roll and audio will go out of sync.

Anyone knows why and how to solve this?

[Sami Succar]

This is a known issue at this point, they're working on a fix. There are a few workarounds you can try in the meantime, they're mentioned in the link.

I think the issue has been fixed in the beta version if you want to give it a try.

[Mikael_RDF]

Im editing a project on two different computers. This has never been an issue before but since a few weeks back i seem to have a problem working with projects between editing stations.

Editing station 1: Pc 2023

Windows 11 Pro

Premiere Pro 23.4

Editing station 2: MacBook Pro (2019)

macOS Monterey

Premiere Pro 23.4

I record videos (4K proresLT) with my Fujifilm X-H2S and also have an external audio recorder that i use SoundDevices PreMix 3 II. I manually re-sync the camera audio and external audio in Premiere Pro. I edit the video and everything is going smooth adding graphics, music and so on. No problem so far. Ive been working like this in Premiere Pro for over 10 years.

I have the project on an external SSD and connect it to my other editing station (MacBook Pro). Loading the project and relinking some files, everything is still working OK. But when the project Sequence opens up I see that all of the inserted clips in the sequence always starts from the beginning of that specific clip. And the external audio is also the same clip over and over again and it always starts from the beginning. I obviously use different clips in the Sequence but all of the clips inserted always start from the beginning of that clip and seem to have lost the correct in/out time. Same goes with the external audio.

Ive had this problem in two projects in the last couple of weeks now. Things that have been working so well previously... If i go back and reopen the project on the Windows computer, everything is looking and working just fine. So its like the clips correct in/out information is missing in the Premiere project file!?

Im thinking of just doing a simple test in Premiere Pro 2022 instead and see if the problem persists.

Any suggestions or ideas what this could be due to?

regards

Mikael

[Karen5C82]

I'm relinking media in a project, and all clips (both audio and video) on my timeline gets thrown out of sync. Basically, every edit point slips to be the head of the raw clip. For example, if I have an edit point mid sequence, and the source timecode is 00:00:32:18, once relinked the edit point's source timecode will revert to 00:00:00:00. This happens for all clips on my timeline, regardless of the source (ie, music clips, A/V captures, production audio, motion graphics etc.)  The only exception is the multicam clip on my sequence remains in sync at each edit point. I tried replacing media vs. relinking, and the same issue happens.
My current workaround is just to slip each and every clip back into place, but yeah, this stinks.

[michaelm11605974]

This has been going on for a few weeks now. The issue must be a bigger underlying issue than Adobe are letting on.

[Black293525620ovo]

Hi I want to ask something

I find something weird that happened in Premiere Pro and only happen when i work with 2 different PCs.

Let say PC A and PC B.

I tried to edit a video in PC A, because i shot audio and video from different source i do a sync process first by align the video and audio, and it works good

So i continue to cut and clip process and other basic stuff

Then when i want to do color grading, i move this project to my other PC B, open it there, and just to find out all my clipped video and audio are out of sync.

So i tried open it in my PC A where i edit this file in first place, and everything WORKS FINE, then check back again to my color grading PC B, and in OUT OF SYNC again, 

I have been desperate on what is going on, maybe you guys have some insight on what to do?

Thank you

[Black293525620ovo]

I am sorry forgot to add another information

I also realized, when i open in PC A audio source let say started on 1st second, but when i open in PC B it started on 2nd second

I didnt do anything, it just happened when i open in PC B

[Black293525620ovo]

Here is screenshot from PC A (correct version):

And here is the screenshot from PC B:

It does move 1 sec behind, and i tried to move "In" manually to 1 sec earlier and its okay, the problem is, in PC A, now its became out of sync again

This issue drive me crazy

[Marcos D.2530578685id]

Hi Black293525620ovo,

I´m having the same issue. Worked on an edit on a PC A (iMac Pro Intel), and when I open the same project file on a PC B (Macbook Pro M1) all timelines and audio layers are desync.

I tried de next things but no results: 

-Cleaning Cache.

-Re opening project file from another Intel computer

-Checking framerate, backups

-Unistalled Premiere Pro and installed again. 

-Downgrading Premiere Pro version 

-Downgrading Project File

-Renaming Footage, reinterpret footage, disconnect and relink files...

-Cried so hard.

I´m actually quite lost on this problem and it seems it happening to more people at the same time with these last version of Premiere Pro. 

Please someone help.

[Black293525620ovo]

Hi Marcos

Yeah im afraid its possible that are lot of people has same problem with us

But if i may ask, what Premiere Pro version you used?

I used Premiere Pro 2022 version 22.6.2 (Build 2)

both PC A and B are using CPU Intel + Nvidia GPU

[Marcos D.2530578685id]

I used the last version available (23.2),

And also installed the 22.6.4 but didn´t work either. 

[Kevin-Monahan]

Marcos,

Sorry for the weird issue. It seems media related. Which camera shot this footage? Or is it from a streaming device, mobile device, or similar? System info may also help. Thanks for additional info.

Cheers,
Kevin