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Fuji X-T4 h.265/HEVC files very laggy in in Premiere 22.0.0 (Build 169) for Apple Silicon

New Here ,
Dec 03, 2021 Dec 03, 2021

First time editing video on my new Macbook Pro M1 Max. 

Any of the h.265 video's I import into my project then drag into the source monitor play in a very very laggy fashion. The video just freezes, but the audio can continue. 

No issues with h.264 videos, and it obviously works if I convert the h.265 into apple prores - but i really don't want to have to do that for all my clips. 

 

Any idea's if this is a priority fix?

 

System info:
Apple Macbook Pro 14 inch

M1 Max 10 core

32 core GPU

64 GB ram

MacOS Monterey 12.0.1

 

Will try on my windows PC also - but apparently a common problem across the board since early Nov and the Beta testing. A lot of X-T4 users out there.

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Formats , Performance
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New Here ,
Dec 03, 2021 Dec 03, 2021

Here's a screen capture of it in progress.

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Adobe Employee ,
Dec 03, 2021 Dec 03, 2021

Hi dcman25,

 

We're sorry about the poor experience. Are you working with 4:2:2 10-bit files? We're here to help just need more info.

 

Thanks,

Sumeet

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New Here ,
Dec 03, 2021 Dec 03, 2021

Thanks for the prompt reply. 

No they are 4:2:0 straight from camera, not 4:2:2, but I do beleive it's 10bit.

This is from the properties panel in Premiere Pro:

 

Type: MPEG Movie File Size: 2.11 GB Image Size: 3840 x 2160 Frame Rate: 59.94 Source Audio Format: 48000 Hz - 24-bit - Stereo Project Audio Format: 48000 Hz - 32 bit floating point - Stereo Total Duration: 00;01;28;04 Pixel Aspect Ratio: 1.0 Alpha: None Color Space: Rec. 601 Color Space Override: Off Input LUT: None Video Codec Type: HEVC 4:2:0 (Full Range)

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New Here ,
Dec 04, 2021 Dec 04, 2021

Any update?

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Adobe Employee ,
Dec 05, 2021 Dec 05, 2021

Thanks for the details. Try running the app in Rosetta mode & let us know if it's working properly. Also, if possible please share a download link for the sample media with which you are experiencing this issue. It will help us diagnose the issue properly.

 

-Sumeet

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Contributor ,
Jan 01, 2022 Jan 01, 2022

I'm having the exact same problem with my Fuji files.  Using same settings as the starting post.  No problem playing H.264 files.  But H.265 will not play in the source monitor (but will in the Program monitor).  I have spent almost a full day trying to get files from camera to play without success.  Very difficult to find info on what to do.  Using proxies has not helped.  And using Media encoder to transcode eroded the quality too much.  Is there a guide available?  tks.

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New Here ,
Jan 05, 2022 Jan 05, 2022

I'm having the same issue with my Fuji files. It's unusable in it's current state. Lowering the quality to 1/2 or 1/4 makes it even worse and choppier. Seems like an issue with Premiere not utilizing the M1 Pro/Max decoder. I have to transcode everything. These files play back perfectly fine in Finder or Final Cut Pro.

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Community Expert ,
Jan 05, 2022 Jan 05, 2022

h265 if a bear of a format, heavily compressed to get high quality with small file sizes.  I'd try transoding to prores 422 or prores 422hq.    Rachel, what format are your proxies?  Any all iframe format like any of the prores formats will probably play much better..  You can also downrez your proxy files to 1080 which will also probably help.  

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New Here ,
Jan 05, 2022 Jan 05, 2022

Transcoding the footage to ProRes makes it very smooth. But the whole problem is trying to avoid doing that since the M1 Pro/Max has an engine dedicated to decoding these HEVC/H.265 files. The fact that I can edit perfectly smooth with no transcoding in FCP proves this.

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Community Expert ,
Jan 05, 2022 Jan 05, 2022

am I surprised that apple's app does a better job handling the video format of the iphone...  no.  FCPX is a very different beast than premiere and we're in very early days with the M1 Pro/Max chip...   and I'm guessing Apple had access to how the chips perform etc way before Adobe did...  I'm sure Adobe's working on this, but probably a good idea to either transcode to an easier to digest format or work in FCPX.   BWDIK...  

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New Here ,
Jan 06, 2022 Jan 06, 2022

Hi! Same issue here with macbook pro m1 pro. Any update? I've decided to get back to premiere 15 because everything was fine in 15.

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Advisor ,
Jan 06, 2022 Jan 06, 2022

Here's the news. With each new update there are misunderstandings and new upsets. There are no words

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Adobe Employee ,
Jan 08, 2022 Jan 08, 2022

Hi everyone,

 

We have reported this issue to our product team & we will try our best to get it addressed as soon as possible. For the time being, you may either transcode the files to an edit-friendly codec like ProRes 422 or use the previous version of Premiere Pro (v15.4.1).

 

Thanks for your patience.
Sumeet

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Contributor ,
Jan 15, 2022 Jan 15, 2022

After weeks of trying, still unable to edit h.265 footage in Premiere (22.1.2).  Your suggestion to use previous version 15.4.1 doesnt work - it says I'm unable to open projects in a previous version.  And transcoding using media encoder fails.  Very frustrating.

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New Here ,
Jan 25, 2022 Jan 25, 2022

Still not able to edit fuji h.265 footage...

 

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Community Expert ,
Jan 25, 2022 Jan 25, 2022

do some searching here and you'll find out how to open a project in an earlier version.  I've never had to do it, but it doesn't seem too difficult.  

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Community Expert ,
Jan 25, 2022 Jan 25, 2022

and perhaps you can try using the previous version of media encoder to transcode...  since that would remove the necessity of opening a project in an earlier iteration of Premiere...

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Adobe Employee ,
Jan 25, 2022 Jan 25, 2022

Try the Beta, Rachel. Sorry to suggest that, but there 's some dev going on over there for similar footage. Thought you might want to check it out.

 

Regards,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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New Here ,
Feb 07, 2022 Feb 07, 2022

Premiere 2021 works well with h265 10bit Fujifilm x-t4 videos but Pr2022 sucks. Waiting for an update but there is nothing.

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Adobe Employee ,
Feb 12, 2022 Feb 12, 2022

Hi everyone,

 

We've been working on optimizing the playback of XT4 HEVC 10 bit 4:2:0 files. Would you mind trying our latest Beta release of Premiere Pro & checking if it's working properly? You may refer to this link to know more about the Creative Cloud beta program.

 

Thanks,

Sumeet

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Explorer ,
Feb 12, 2022 Feb 12, 2022

hi,
yes I have been using the beta version since the day i posted this.
It's much better playback actually, then there are other bugs like it takes forever to save the project or it often crashes but i really hope that this version will be released as soon as possible and that it will improve.

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Enthusiast ,
Feb 16, 2022 Feb 16, 2022

Cross posted here- On the M1 Max 22.3.0 Beta performs better than the non beta version in playing back HEVC, but it is still so choppy that it's not functional to use as an editor for this type of footage. Using J,K,L transport control fails miserably and some footage just doesn't play back at all. This is after a cache clean and waiting for my file to update media (from 2021 to 2022 beta). Point being, not a solution (for XT3 footage, at least). Sticking to 2021 for now. 

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New Here ,
Mar 19, 2022 Mar 19, 2022

Any updates on this? It's 3 months later now but I'm having the exact same problem with my Fuji h.265 files. Only difference for me is that I'm using a Lenovo x1 pc. If I render a clip it plays fine but any slight change makes it go back to being super chopping and mostly just audio. 

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Adobe Employee ,
Apr 01, 2022 Apr 01, 2022

Hi @jb87544630 , @trashcaneron , @Serghios @dcman25 , designmhdmgrenadierLukas22835814o57wRachel5EAFBaffy19 , Blessing5EB5defaultqlpk3xrwwcgv ,

 

Sorry for this problem. We have fixed this in the latest beta builds and this is also on track to be available in normal builds. We will update you soon.

Meanwhile, you can download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta).
https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

Please let us know how it goes in the beta build.

 

Thanks,
Mayjain

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