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MPoczynek
Participating Frequently
January 11, 2025
Question

Function Keys not working as shortcuts

  • January 11, 2025
  • 14 replies
  • 2212 views

I am running Windows 11 with a Logitech K350 Keyboard.  

I can configure F5 to Transmit to Monitor, but it does not work in the program. Although Alt-Shift-T does.

In other words, F5 will configure and show up on the keyboard configuration layout.

None of the function keys other than F1 - Help work.

 

    14 replies

    M
    MPoczynekAuthor
    Participating Frequently
    January 13, 2025

    I am using:

     

    Windows 11 PRO 23H2

    Adobe Premiere Pro 2025 25.1.0 Build 73

     

    Thanks.

     

     

    ThioJoe
    Community Expert
    ThioJoeCommunity Expert
    Community Expert
    May 27, 2025

    Ok I believe I found the actual cause and the solution to this. Apparently behind the scenes, the F5 and F6 keys are already assigned to apparently no-longer-existing commands. 

     

    Solution:

    1. Go into your keyboard shortcut file which ends with .kys -- For example mine is located at:
    D:\Users\Joe\Documents\Adobe\Premiere Pro\25.0\Profile-Joe\Win\My Premiere Shortcuts.kys

     

    2. Search for these two entries and delete them. The "item" number might be different, so search for "cmd.file.batchcapture" and "cmd.file.capture".

    Note: Apparently the virtual key values of 11 and 12 correspond to F5 and F6, so you could search that too. Theoretically you may have assigned these commands to something else in the past, in which case a different key would be blocked. But I guess F5 and F6 were the default.

    			<item.174 Version="1">
				<virtualkey>12</virtualkey>
				<modifier.ctrl>false</modifier.ctrl>
				<modifier.alt>false</modifier.alt>
				<modifier.shift>false</modifier.shift>
				<commandname>cmd.file.batchcapture</commandname>
			</item.174>
			<item.175 Version="1">
				<virtualkey>11</virtualkey>
				<modifier.ctrl>false</modifier.ctrl>
				<modifier.alt>false</modifier.alt>
				<modifier.shift>false</modifier.shift>
				<commandname>cmd.file.capture</commandname>
			</item.175>

     

    3. Restart premiere, and now the F5 / F6 key assignments you have in the hotkey GUI should actually work.

     

    I don't take credit for discovering this, I just happened to stumble upon a post on a different site with the solution. 

     

    Though I will point out that this appears to be the exact same problem I came across with my hotkey for the Transform Selection tool, which changed between PP 2024 and PP 2025. The leftover old command name in the .kys was 'blocking' any assignments from working. Not sure I didn't make that connection myself before. Though I'm not sure about the weird behavior I noticed before with it double-triggering, that seems to maybe not happen anymore and could have been a separate bug.

     

    @jamieclarke Perhaps the keyboard shortcut assignment GUI in Premiere could show some kind of indication if a particular key is assigned to a no-longer-existing command?

      K
      Kent_SLA
      Participant
      July 14, 2025

      Thank you!

      This was driving me absolutely bonkers.

      I did NOT want change the KB shortcut I've been using for 25 years!

      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      January 13, 2025

      Hi @MPoczynek - 
      Thanks for submitting your bug report. We need a few more details to try to help with the issue.
      Please see, How do I write a bug report?

       

      What OS and Premiere Pro version are you using?


      Sorry for the frustration.

      MyerPj
      Community Expert
      MyerPjCommunity Expert
      Community Expert
      January 12, 2025

      I  just tried a bunch of things, and I can't get F5 to do anything other than assing a clip color with the two instances in the history panel.  I couldn't change tools with it, get properties, set marker, etc. 

      strange thing.

      MyerPj
      Community Expert
      MyerPjCommunity Expert
      Community Expert
      January 12, 2025

      Yes, I just tried F5, and indeed it shows two entries in the history window. I haven't been using f5, but it is set to set label color.

        M
        MPoczynekAuthor
        Participating Frequently
        January 12, 2025

        Interesting.   I will do some further testing and check out the other post mentioned.  Thank you.

        M
        MPoczynekAuthor
        Participating Frequently
        January 12, 2025

        Thank you.  All good points.  I have had issues with ALT shortcuts as well.  

         

        ThioJoe
        Community Expert
        ThioJoeCommunity Expert
        Community Expert
        January 12, 2025

        I might have figured it out - I just noticed something strange with the F5 and F6 shortcuts specifically. By chance, to test I had set F5 to be a shortcut to the "Change label color to [whatever color]" command, which happens to be one that show up in the history panel. And I noticed that when using it, F5 triggers the command twice. (Perhaps someone can test confirm this happens on their computer too.)

         

        I tried this in a fresh virtual machine with and Premiere installation, and it does the same thing. It seems the only F keys this happens with is F5 and F6. It does not seem to happen when a modifier is used with it like Ctrl+F5. Just like @Stan Jones noticed.

         

        I suspect what's happening, is that since the "Enable Transmit" command is actually a toggle (it will disable if it's already enabled, and vice-versa), the apparent double-action bug of F5 and F6 means their shortcut is actually working, but it's triggering it twice therefore instantly toggling it back off.

         

         

          Stan Jones
          Community Expert
          Stan JonesCommunity Expert
          Community Expert
          January 12, 2025

          @MPoczynek,

           

          I do think Windows function has something to do with it. But I also agree that the shortcuts should not allow assignment of a key that won't work. The Alt+ issue is, for me, an example of such a problem. The Alt+ option is used in some default shortcuts, and works, but also pops up a menu command, because the Alt key in windows does that!

           

          See my post here:

          https://community.adobe.com/t5/premiere-pro-beta-discussions/caption-and-text-based-editing-keyboard-shortcut-notes-and-questions/td-p/13761979

           

          The part that is relevant to our discussion:

          "But there are now Text Panel commands "Merge Segments" (assigned by default to Alt+M) and "Split Segment" (assigned to Alt+S). The problem, since I am on Windows, is that these do work correctly. They DO merge or split, but they also bring up the Markers and Sequence menus respectively. In the current Beta default assignments, they are the only Alt+ letter combinations. Shft+Alt works no better; some letters that do not have Alt menu commands work okay. For now, I just assigned the same keystrokes I have assigned to the "Merge selected caption segments" [Ctrl+Alt+U] and "Split caption segment under CTI [Ctrl+Alt+Y]." These work correctly."

           

          There are only 15 Alt+ and Alt+Shift uses in the current default shortcut.

           

          Stan

          M
          MPoczynekAuthor
          Participating Frequently
          January 12, 2025

          The thing is, Premier Pro sees the F5 in the setup; it just does not work when called for as a function.  Otherwise, I would think it was a driver or Windows.  It is good to see I am not the only one with the issue.  I hope I did not miss your point.

          M
          MPoczynekAuthor
          Participating Frequently
          January 12, 2025

          Thanks, Stan.

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