GPUsniffer.exe has encountered a problem and needs to close

[anders__3344]

Nvida RTX A2000 8 GB laptop GPU

Latest Premiere pro 25.0

studioDriver version 553.09

Downgraded Premiere pro to 23.6.8. and the problem disapered

Win 10

[Carlos Ziade]

did you give this driver a try:

https://www.nvidia.com/en-us/drivers/details/233142/

[anders__3344]

Same problem

[MyerPj]

@RjL190365 

I'd like to see what RjL has to say...

[Kevin-Monahan]

Hi,

Please provide the developers with more information. See, How do I write a bug report?

Thanks,
Kevin

[anders__3344]

CPU: 12th Gen Intel(R) Core(TM) i7-12800H 2.40 GHz

RAM: 64,0 GB (63,6 GB usable)

System: 64-bit operating system, x64-based processor

Windows 10 Enterprise, 22H2

On startup the errormessage appers, the program starts normaly, no conflicts. when trying to render both the Intel and the Nvida GPU hits the max, then drops to standstill. to be able to render my movies i have to disable rendering with the PGU

[MyerPj]

If you just want to remove the message from showing each time you start PP, you should be able to turn off the message.

I can't try it here, but I leave it off anyway, since I know I have the hardware.

[anders__3344]

Hi, thank´s for the reply!

Well that´s one way, but also like to know what the problem is.

Can´t render with GPU

[jamieclarke]

Hi @anders__3344 - When the dialog box opens please select the option "Adobe may contact me for fixes and workarounds at" and then enter your email address.  As soon as you do that we can take a look on our end and see what is causing you to crash.

[anders__3344]

done that several times, 

[jamieclarke]

Can you email me the email address you used at jamiec@adobe.com

Thank you.

[jamieclarke]

Hi @anders__3344  - Posting to the community that your issue has been resolved with updating your GPU driver to  553.35.

[Ramiro Cadenas]

Hi Jamie. I'm getting the same error trying to open up PP 2025. It was working fine 2 weeks ago. Also my Creative Cloud won't load any apps. 

Already checked the box with my email when the error popped up.  Thank you in advance!