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green-grainy footage

New Here ,
Nov 05, 2018 Nov 05, 2018

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I'm working on a PC.  I've imported video footage (MTS).  In the Project window, the thumbs look normal.  If i scrub or open in Source window, the footage is green-pink-grainy.  Any ideas on what is wrong?

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correct answers 1 Correct answer

Adobe Employee , Nov 06, 2018 Nov 06, 2018

Hi janellep,

Sorry about your issue.

I understand you are getting green and pink colored video on the source and program monitor.

Please check this link:

Resolution for an issue where green, purple, or pink haze appears in the Source or Program monitors, or the exported fil…

Let us know if it helps.

Thanks,

Shivangi

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Community Expert ,
Nov 05, 2018 Nov 05, 2018

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Adobe Employee ,
Nov 06, 2018 Nov 06, 2018

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Hi janellep,

Sorry about your issue.

I understand you are getting green and pink colored video on the source and program monitor.

Please check this link:

Resolution for an issue where green, purple, or pink haze appears in the Source or Program monitors,...

Let us know if it helps.

Thanks,

Shivangi

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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