h264 render issue!

[Thanos_Liberopoulos]

Hello! Out of the blue it seems that I can't render h264 files on Premiere or media Encoder. i get a weird xmp file and a 0 bytes video file.

Latest version, really light project. tried restart, re-install, media cache clean, disk scan, etc.

Then I rendered a Prores file and tried to re encode to h264 only to fail again! Please help!

[danielyesthatsme]

Got the exact same problem

[danielyesthatsme]

I dont know how, but now it works!

[Thanos_Liberopoulos]

Without doing anything???

[danielyesthatsme]

maybe i did update the media encoder also and then restarted the system. So make sure that the encoder also is updated.

[Sumeet Kumar Choubey]

Hi Thanos_Liberopoulos,

Sorry to hear that you are facing this issue. We would need more info to troubleshoot the issue properly. Please provide a screenshot of your export settings and also please check if the Multiplexer option is set to None in the export settings. Let us know, we're here to help.

Thanks,

Sumeet

[Thanos_Liberopoulos]

I get the same with any settings. Lets say a Youtube preset. A PRORES to H264. Easy till yesterday.

It goes like a proper render

And I get this files...

My specs

with Nvidia 1070ti

[Thanos_Liberopoulos]

With None in Multiplexer it seems to work. But I get m4v file. OK. But till 2 days ago it worked like a charm! What happened? Some client ask for mp4, what should I deliver?

[Vinay Dwivedi]

Try choosing "source range" as "Entire sequence" in the export Window just below the preview

[Thanos_Liberopoulos]

And a plot twist

tried also with VLC and Mp classic same thing

[Thanos_Liberopoulos]

This is not even a sequence its just a Prores file!

Ok I ll do it.

Classic NO CAPTIONS RENDERING IN ME

But this is the least of my problems because...

The first attempt tried to make a file but failed.

Now it renders but 0 bytes again

[danielyesthatsme]

This is so strange. Now the problem is back.