• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

HELP: Audio dropouts

Community Beginner ,
Aug 09, 2018 Aug 09, 2018

Copy link to clipboard

Copied

During real-time playback, the audio cuts out for about 3 seconds. My current (agonizing) workaround is stopping and restart playback. Any advice is appreciated.

Views

1.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Aug 14, 2018 Aug 14, 2018

​Companion Reddit Post

UPDATE 4: SOLUTION

Thanks to GammaScorpii I've learned that that the source of the problem is that the HDD housing the source media isn't fast enough to spit out the audio of footage shot with a high quality lossless codec like ProRes 422 in real-time. The problem is solved when I house some of the footage on my fastest SSD, but the drive itself isn't large enough to house all of the footage. Another solution would probably be to make proxies.

For any others facing the same i

...

Votes

Translate

Translate
Community Expert ,
Aug 10, 2018 Aug 10, 2018

Copy link to clipboard

Copied

This is not specifically about CS6, but the questions/steps are the same

More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 10, 2018 Aug 10, 2018

Copy link to clipboard

Copied

UPDATE:

SSD 1: Operating system

SSD 2: project files, proxies (not yet created)

HDD 1: raw footage, media cache, and scratch files

The problem occurs whether the timeline status bar is red, yellow, or green. I haven't tried rendering the audio with the video.

System info.pngPPCC info 1.pngPPCC info 2.pngPPCC info 3.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 14, 2018 Aug 14, 2018

Copy link to clipboard

Copied

​Companion Reddit Post

UPDATE 4: SOLUTION

Thanks to GammaScorpii I've learned that that the source of the problem is that the HDD housing the source media isn't fast enough to spit out the audio of footage shot with a high quality lossless codec like ProRes 422 in real-time. The problem is solved when I house some of the footage on my fastest SSD, but the drive itself isn't large enough to house all of the footage. Another solution would probably be to make proxies.

For any others facing the same issue, here I the steps I recommend you take based on my research:

  • Delete media cache
  • Render audio w/ video
  • Increase (or decrease) audio buffer size in the Audio Hardware preferences
  • Check the audio sample rate in the sequence settings
  • Change audio output settings (MME or ASIO)
  • Duplicate sequences
  • Downgrade preview file format (I-Frame MPEG only)
  • Transfer project contents to a new project file
  • Keep project, cache, and scratch files in same hard drive location
  • Create DNxHD/HR, Cineform, or ProRes proxies
  • Check if your hard drive processing spikes w/ Task Manager
  • Use (multiple) fast SSDs to house source media/footage
  • If the source audio format and project audio format don't match, consider converting the source audio to a matching format via Audition
  • Round trip audio from Audition to Premiere by import the audio into Audition and then bringing it into Premiere

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 24, 2023 Sep 24, 2023

Copy link to clipboard

Copied

LATEST

Switch to NVME drives and it solves the problem I found out. 

 

Specs: Multiple Macs and PCs more than effecient to cut 4K HQ Footage

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines