I can't log in!

Report · Feb 20, 2017

After I sign in with password - all I get is the orange bar loading page - and it remains stuck! already tried reinstalling FLASH player.

Report · Mar 24, 2017

Thank you for sharing this, dickiederson!

Rameez

Report · Apr 10, 2017

I'm still getting an error 500 on Chrome and Firefox even after changing these settings

Report · Apr 11, 2017

Hi kylem,

Can you try launching Adobe Story in Incognito Mode/Private Browsing?

Let us know if that helps.

Rameez

Report · Apr 11, 2017

Hi Rameez,

No luck. Still getting a HTTP Error 500

Damien

Report · Mar 23, 2017

Having issues on Firefox, Chrome, and Edge. All updated, flash is updated, pop-ups and flash "always allowed". Every browser is giving me a "500 Internal Server" Error on the "https://story.adobe.com/profileAuthenticate.php " page. I can't get past there. Have refreshed all browsers even.

Report · Apr 18, 2017

Yep. This did the trick for me. Thanks!

Report · Apr 18, 2017

Sweet! that worked for me. thanks man.

Adobe Community

I can't log in!

1 Correct answer