• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
8

i can't move mask with arrow key

Community Beginner ,
Dec 13, 2020 Dec 13, 2020

Copy link to clipboard

Copied

I can't move seletion mask with arrow key it a bug or i turn something off?

everytime i hit arrow key it move playhead in timeline
even i already select mask it still move playhead instead

 

and i already check keyboard shortcut

 

noname.png

noname01.png

TOPICS
Editing , Error or problem , User interface or workspaces

Views

5.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Explorer , Apr 13, 2021 Apr 13, 2021

omg, Omg, OMG it's WORKING! It's BACK!

 

Is anyone else seeing the fix in the latest update to Premiere? It updated for me today, and it sure looks like point modification via Arrow Keys is BAAAAACK! Even the Shift+Arrow Keys is working too!

 

Thank you Adobe and @Kevin-Monahan !

Votes

Translate

Translate
New Here , Apr 18, 2024 Apr 18, 2024

Very anoying...started happening to me right now, April 2024....by the morning it was working fine, but now every time I create a mask at opacity of any object, it can be psd, png, or nested sequence, i cannot move the mask. It just creates new mask points. By the morning was everything fine, I stopped for lunch, came back, and then this suddently started to happen. I even did not close premiere between lunchtime. Very anoying and it seems to not have a solution.

Votes

Translate

Translate
Advocate ,
Dec 13, 2020 Dec 13, 2020

Copy link to clipboard

Copied

Premiere doesn't treat masks as "objects".

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 13, 2020 Dec 13, 2020

Copy link to clipboard

Copied

i use to move Mask with Arrow Key before but right now i can't move it
it a bug or it anyway i can fix it?
sorry for a bad grammar.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 15, 2020 Dec 15, 2020

Copy link to clipboard

Copied

Fixed , i think it a bug from v14.7 i rollback to v14.6 and now it work.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 06, 2021 Feb 06, 2021

Copy link to clipboard

Copied

I would really like it if they, instead of making us roll-back, would just fix the darn function. Not being able to be that precise has a pretty staggering effect on some of our work. Here's hoping they see your Thread & take note. Thanks for Posting.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 15, 2021 Jan 15, 2021

Copy link to clipboard

Copied

Thanks.

I'm replying to get the notice if/when they fix it.

This is pretty bad...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 19, 2021 Jan 19, 2021

Copy link to clipboard

Copied

Rolling back is not a fix IMO. This is still an issue in the current version, (14.8). Any help from Adobe on this? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 19, 2021 Jan 19, 2021

Copy link to clipboard

Copied

Sorry , it there anotherway we can report Adobe?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 19, 2021 Jan 19, 2021

Copy link to clipboard

Copied

Are you able to "unsolved" this post?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 19, 2021 Jan 19, 2021

Copy link to clipboard

Copied

done 😄 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 19, 2021 Jan 19, 2021

Copy link to clipboard

Copied

Rolling back to a previous version doesn't mean this is "solved." If it's a bug, Adobe needs to fix it. If it's a removed feature, they should inform.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 25, 2021 Jan 25, 2021

Copy link to clipboard

Copied

Bump for help... havent found a fix.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 05, 2021 Feb 05, 2021

Copy link to clipboard

Copied

Yes. I've been having this same problem and it is a complete PAIN IN THE ARSE! WhenTF is Adobe going to fix this problem???? I've tried changing the keyboard short-cuts, turning on and off Multi-Cam, and any number of other "solutions" people post in Adobe and on Reddit, and the web.

 

C'mon ADOBE! Get this fixed already. There have been like 2 Premiere updates since I noticed this bug!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 05, 2021 Feb 05, 2021

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 05, 2021 Feb 05, 2021

Copy link to clipboard

Copied

Also, I submitted this to Adobe's "Feedback/Bug" area:

https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/42634906-can-t-move-masks-o...

 

If this is still a problem for anyone on this thread, I'd recommend you go to the suggestion link I pasted here, and Up-Vote (the little blue button in the upper left corner) the suggestion in hopes of someone in the Adobe Hive Mind takes notice.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2021 Feb 09, 2021

Copy link to clipboard

Copied

Another update but still not fix 😞

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 10, 2021 Feb 10, 2021

Copy link to clipboard

Copied

I posted about this on the Adobe Premiere subreddit.

https://www.reddit.com/r/premiere/comments/kbav8l/using_arrow_keys_to_move_a_mask_no_longer_works/

No response. 

 

I got so fed up I tried calling customer support where I was on hold for 3 hours. They told me they would call back soon with a solution. They never did. That was weeks ago now. Absolutely infuriating.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 10, 2021 Feb 10, 2021

Copy link to clipboard

Copied

Yeah, that sucks... it's great that we get to pay for that stellar customer service for the rest of our careers, right?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 10, 2021 Feb 10, 2021

Copy link to clipboard

Copied

Sorry about this BS, ZacM. I'll see what I can do to raise awareness internally. I'll make sure an official fire is lit. Be back in a sec to confirm.

 

Regards,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 10, 2021 Feb 10, 2021

Copy link to clipboard

Copied

OK, I filed an internal bug. I will advocate for a fix. Hopefully, soon!

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 10, 2021 Feb 10, 2021

Copy link to clipboard

Copied

Thank you Kevin. Hopefully, this will get fix on the next update. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 26, 2021 Feb 26, 2021

Copy link to clipboard

Copied

Has there been any progress on this issue? It is driving my bonkers (language adjusted to PG rating...).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 26, 2021 Feb 26, 2021

Copy link to clipboard

Copied

Not that I've seen. No relevant updates that have fixed anything related to this that I've seen.

Adobe employee @Kevin-Monahan saw this thread and submitted an internal bug report on 2/11/21... so hopefully something will come through on the next update?  FingersX

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 26, 2021 Feb 26, 2021

Copy link to clipboard

Copied

Dave,

I have an update. Turns out my bug was a duplicate and had already been reported by editors in Japan. Others are hitting the same bug, so the good news is that the bug predates mine. That means the issue is farther along and is definitely being fixed as we speak.

 

Thanks again for reporting this issue. 

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 26, 2021 Feb 26, 2021

Copy link to clipboard

Copied

Apprecite the update and glad to hear this is being worked on. Thank you Kevin.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines