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Hello! I just updated my premiere to 25.4 and my Nvidia studio drivers to the latest version but I can't seem to be able to use my GPU
I mainly use my desktop but I'm preparing my laptop to work on a little trip and even though software rendering is allegedly removed since 25.2. It is still the only option available to me, I already tried swapping between studio and game ready drivers, several resets and I can't seem to make it work.
I'm using a Lenovo Ideapad Gaming 3
CPU: AMD Ryzen 7 4800H. GPU: Nvidia GTX 1650 Ti AND 32gb of RAM. Windows 11
Here's some pictures showing the version and the rendered option greyed out. Any help is appreciated
That is because you are using VR effects.
FAQ: Avoiding Warnings Using VR Effects - Adobe Support Community
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They changed behavior. And this dialog is now confusing.
So it IS using your GPU, and that option is grayed out as you cannot select Software Only with Premiere open now.
To go to Software Only requires closing Premiere and relaunching holding Shift down. In the dialog box select Software Only.
Weird but true.
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I thought so too, as that is the case for a lot of other people in the forums but turns out it's different for me. It might be a bug but it actually says Software Rendering there and when I try to apply an effect it says I have it turned off
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That is because you are using VR effects.
FAQ: Avoiding Warnings Using VR Effects - Adobe Support Community
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Good catch, Ann.
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Not the issue, I should be able to use those effects and I can now, I fixed it by:
- Disabling the processor integrated graphics in windows device manager.
- Running gpusniffer.exe from the Premiere installation folder.
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What is grayed out is the option to go into Software Only.
I would suggest restarting while holding the Shift key down, select delete all cache files, and see if it works.
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Can you confirm you only have this problem on your Lenovo Laptop correct?. Not on your desktop.
I'd clean cache as Neil has suggested, but also Reset your Preferences.
This sometimes needs a reset if you have changed config on a machine.
Same procedure - hold Shift before you start Premiere and keep it held until you see the dialog box prompting you. Use the top option for Reset Prefs.
Note that you will need to re-enter any personal prefs you have previously set.
If you still have issues, then I would try a 'Clean Install' of the latest Studio NVidia driver for your card.
The installation process prompts to ask if you want a clean install.
If this is still not working - check you have the discrete GPU enabled in your BIOS. Some PC's require that the GPU setting is enabled, however, the actual presence of the GPU hardware normally enables this by default.
Has the NVidia GPU worked OK up until now in that Laptop?
I always ensure the BIOS is using the latest version too. Check that, as some other laptops have required BIOS updates for NVidia embedded GPU's and Windows 11.
This is link I found for BIOS downloads (Info only - you will need to search direct on your machine to identify it correctly)
https://support.lenovo.com/gb/en/search?query=Lenovo%20IdeaPad%20Gaming%203
Follow all upgrade procedures carefully, with Power always connected if you do decide to update BIOS.
Hopefully reseting Cache and Preferences will clear the problem for you without going any further.
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Tried all of that and didn't work what ultimately fixed it was:
- Disabling the processor integrated graphics in windows device manager.
- Running gpusniffer.exe from the Premiere installation folder.
Thank you so much for your help tho
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And what other effects do you have applied to the clip?
Some effects cause Premiere to internally drop into non-GPU mode for the processing chain. And gets this issue with Warp.
So you might try applying Warp, nest, apply other effects.
Though I normally recommend applying Warp and doing an immediate render & replace of the clip on the timeline. As that gets Warp done and gone. Making adding other effects, playback, and export simpler.
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