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i couldnt open my video after i converting video

New Here ,
Nov 30, 2016 Nov 30, 2016

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Screen Shot 2016-12-01 at 11.36.04 AM.png

can someone please help me ??

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Community Expert ,
Nov 30, 2016 Nov 30, 2016

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MOV is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?

Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message

Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download POST IN TREE VIEW

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Adobe Employee ,
Dec 01, 2016 Dec 01, 2016

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Hi Reyo,

Please provide us the codec information as stated by John T Smith.

Have you tried to play the converted video in a different Video Player other than Quick Time player?

Try to play in VLC Player VideoLAN - Official page for VLC media player, the Open Source video framework!

Let us know the status.

Thanks,

Vidya Sagar.

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