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I have a Blue Ray disc that will play on a Sony BD-R player to a Sony Bravia Monitor but, I cannot open the disc on the computer for the recovery of photos and video data.

Engaged ,
Oct 25, 2017 Oct 25, 2017

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I have a Blue Ray disc that will play on a Sony BD-R player to a Sony Bravia Monitor but, I cannot open the disc on the computer for the recovery of photos and video data.

How do I play the disc on the computer ?

It was authored in Encore back in 2008 from a Premiere Pro SC 5.5.2 Project .The original Project no longer exists.

Message was edited by: Bob Dix

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Community Expert ,
Oct 25, 2017 Oct 25, 2017

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Are you trying to PLAY the disc in your computer drive, or use your Mac or Windows file manager to READ the disc?

If read, are you able to read a commercial disc with your Mac or Windows file manager?

Do you know someone with a different computer and disc drive who could read the disc for you?

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Engaged ,
Oct 25, 2017 Oct 25, 2017

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John,

I have tried the disk on a Dell T5500 and a Dell Precision T6600 neither will play the disc. From the Tools Menu " Windows says cannot access the disc" ? The disc plays very well on the Sony ?

This has never happened before, would the HDMI connection to the Sony Bravia Monitor take a fed into either computer ?

Thanks

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Engaged ,
Oct 25, 2017 Oct 25, 2017

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Untitled.jpgThere is no issue using Windows File Manager for any other commercial disc or other discs in our collection ?

I am trying to play the disc in both computer drives. If all else fails I will get Evolution Studios , close handy to check this disc ?

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Community Expert ,
Oct 25, 2017 Oct 25, 2017

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I don't have a BD drive, so really have no idea why a commercial disc will work in your drive but this one won't

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Engaged ,
Oct 25, 2017 Oct 25, 2017

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Me too John,

It is not earth shattering, but, Evolution may get to the bottom of this, the disc on the TV is stunning ?????

This is making me old ##

Well they reckon that the disc was not finalized in Encore which may have been right back then, so they will copy the disc from the Sony Blue-Ray player and finalize it correctly, now, that should fix the problem.

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