• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Invalid image file - error

Community Beginner ,
Dec 29, 2021 Dec 29, 2021

Copy link to clipboard

Copied

Hello, 
i have a problem with my Premiere Pro 2022 (22.1.2).
I opened the project and it started showing an error "Invalid image file" and after a while the program shuts down. So i tried to start a new project, but it was the same.

I found there could be a problem with essential graphics, so i tried to delete everything, but nothing has changed. 

Reinstalling also didn't help.

Any idea?

Thank you,
Martin

s.PNG

x.PNG

Invalid image file.png



 

TOPICS
Error or problem

Views

2.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Dec 29, 2021 Dec 29, 2021

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of p

...

Votes

Translate

Translate
Community Beginner , Jan 07, 2022 Jan 07, 2022

Hello,
NVIDIA has released a new update 04.01.2022 that resolves this.

Thank you for your time 🙂
Have a nice one

Votes

Translate

Translate
Community Expert ,
Dec 29, 2021 Dec 29, 2021

Copy link to clipboard

Copied

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 30, 2021 Dec 30, 2021

Copy link to clipboard

Copied

Thanks for your prompt reply

 

I tried everything gradually and I still have the same problem "invalid image file".

 

When i start a new project, there is the same problem.

new project.PNG

Thank you for your time and wish you a succesfull start to the new year 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 30, 2021 Dec 30, 2021

Copy link to clipboard

Copied

Sorry you have this issue. It is a weird one. Doe is happen with all projects? Have you tried un-installing Premiere Pro. Deleting all Cache and preferences. Then restart you computer, reinstall Pr?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 02, 2022 Jan 02, 2022

Copy link to clipboard

Copied

Yes it happens with all projects (I tried 3 different ones) including the new project.

 

I tried to do exactly what you wrote and everything seemed to be fine, but i was only in "Learning" workspace, when i went to the "Effects" the error "invalid image file" is back. The same with "Colors", "Editing", and another options.

Think the problem must be on my computer, not in the program.

 

But the program has stopped shutting down, that is positive.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 07, 2022 Jan 07, 2022

Copy link to clipboard

Copied

Hello,
NVIDIA has released a new update 04.01.2022 that resolves this.

Thank you for your time 🙂
Have a nice one

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 21, 2023 Mar 21, 2023

Copy link to clipboard

Copied

LATEST

same problem here

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines